Claims Administration Apprentice

3 weeks ago


Glasgow, United Kingdom QA Apprenticeships Full time

Jackson Boyd, a leading Scottish litigation firm who have an on-going ambition to expand their business have an exciting opportunity available for Claims Administration Apprentice

They are looking for a committed and passionate individual to deliver exceptional administrative and call handling support to clients. You will be working alongside lawyers and supporting them with various administrative functions, a fantastic opportunity for someone looking to kickstart their career.

You will be working for an organisation that is really keen to develop young people, with over 60 apprentices having joined the business historically. They provide effective claims handling legal service for motor insurers, legal expenses insurers, insurance brokers and individual clients.

Jackson Boyd is based in modern office accommodation in the city centre of Glasgow. They provide regular internal training for their staff, flexible working opportunities and operate a “dress for your day” policy. You will also be provided with full training on the below.
- 35 hours per week 1 hour lunch - Rotational shift - 9.00am - 5.00pm, 10am - 6pm & Midday to 8pm
- Salary - Starting at £12,500 per annum, Increasing to £14,000 per annum after 3 months (upon completion of probation)

**What does a typical day look like?**
- Helping resolve client queries via telephone
- Live chat support
- Obtaining detailed and accurate statements and logging on system
- General administrative duties

Full training will be provided.

**What they are looking for**:
**Skills and qualities**:

- Excellent communication skills both verbally and written
- Strong attention to detail
- Excellent customer service skills
- Demonstrable commitment to exceeding expectations and goals
- A passion for doing a quality job that will leave a lasting impression with clients
- Personal commitment to teamwork, integrity and success

**Qualities requirements**:

- Minimum Nat 5 Grade C in Maths and English.

**Future prospects**:

- Opportunity of full-time permanent role, and salary to be discussed after you have successfully completed the apprenticeship.

**Important Information**

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”



  • Glasgow, United Kingdom QA Apprenticeships Full time

    Jackson Boyd is a leading Scottish litigation firm who have an on-going ambition to expand their business. To maintain their excellent customer service levels, they currently have an exciting opportunity for a Claims Administration Apprentice to join the team! They are looking for committed and passionate individuals to deliver exceptional administrative...


  • Glasgow, United Kingdom Adjusting Appointments Limited Full time

    A leading Independent Global Loss Adjuster with offices around the world providing Loss Adjusting, Claims and Risk Management Services who have a focus on Speciality Markets and Complex Commercial are now seeking an experienced Insurance Administrator/Customer Advisor to join their Glasgow base which will be hybrid working. You will report to the Claims...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Jones Whyte LLP have dramatically tripled in size whilst continuing to provide an excellent, efficient multi-service to our clients. We were named ‘Law Firm of the Year’ in the 2021 Scottish Legal Awards and thus are on the lookout for new, motivated and enthusiastic employees who are ready to take the first step in their career. This is a great...

  • Claims Administrator

    1 month ago


    Glasgow, United Kingdom Capita Full time

    **Salary: £21,255 to £25,000 dependant on experience.** **Hours of work: 37.5 hours Monday to Friday 9am - 5.30pm.** **Location: Training 6-8 weeks based at Sky Park, Finnieston. Followed by hybrid working of both home and office based. Pattern will be discussed at interview stage.** In this role as Administrator within our Claims and Underwriting...


  • Glasgow, United Kingdom Rainbow International Full time

    **Administrator** **Location: Glasgow** Rainbow International is a leading Fire & Flood Restoration and Specialist Cleaning company. Our office is based in Bridgeton, Glasgow. **Position Summary**: The Apprentice Administrator will be trained in all operations of the front office including answering phones, maintaining company records, filing,...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Scott & Co, based in Glasgow City Centre is recruiting for a new apprentice to join their Sheriff Officer's administration team! The company is part of Marston Holdings, and a leading provider of debt recovery, and enforcement services. You will be in good hands! The business is committed to supporting the development of junior talent and over the past year...


  • Glasgow, United Kingdom Belmont Solicitors Full time

    Belmont Solicitors is an expanding law firm in the heart of Glasgow City Centre. We are an office with a friendly atmosphere, where efficiency and growth is encouraged and nurtured. Belmont requires 2x New Claims Advisors/Administrators to assist in the day to day running of our first response department. List of duties will include but are not limited...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Why Failte Foods?** Failte Food's is one of Scotland’s leading specialist fresh produce companies with over 50 years’ experience in supplying hotels, schools, restaurants and catering outlets across Scotland. They are currently looking for a hardworking and enthusiastic individual to join their busy administration team. **Benefits?** - Salary - £...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Regent Property in the heart of Glasgow City Centre are recruiting for a new apprentice to join their administration team! This family run business has been going for over 40 years and have plenty of experience in their industry! You will be in good hands! The business is committed to supporting the development of junior talent,...

  • Modern Apprentice

    18 hours ago


    Glasgow, United Kingdom Scottish Qualifications Authority (SQA) Full time

    **Directorate** - People **Business Area** - Human Resources **Location** - Glasgow or Dalkeith **Salary range** - £20,808 **Type of Contract** - Modern Apprentice **End Date of Fixed Term Contract** - 07/08/2026 **Part Time/Full Time** - Full Time/'Happy to talk flexible working' **Workstyle** - Varied place & fixed hours **Actual Hours** -...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    An exciting opportunity has arisen for a motivated Digital Administrator Apprentice, aged 16-19 to join ASA Recruitment. This will be a 1-year apprenticeship where the successful applicant will work towards a Diploma with QA, receiving support and mentoring throughout the placement. ASA Recruitment is Scotland’s largest independent recruitment...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Who you’ll be working for**: WMR Contractors is a family-owned and operated all trades contractor, offering a range of specialist trades including joinery, roofing, electrical, plumbing, plastering, brickwork and painting and decorating services. Based in Glasgow, they work with a variety of clients throughout central Scotland on a corporate and...

  • Claims Handler

    1 month ago


    Glasgow, United Kingdom Stellar Insurance Reinstatement Services Full time

    As a result of continued growth, we are looking to recruit an experienced Glasgow based Insurance Administrator/Claims Handler to assist our company’s day-to-day operations. Experience in working with client portals would be a advantage. Responsibilities include: - Supporting the team with day to day operations. - Accurately updating customer data. -...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Who you’ll be working for**: Keane Premier Group have been providing world-class in-home and live-in care across Glasgow and surrounding areas since 2008. This is a fantastic opportunity for a compassionate and caring individual to join their team as an Office Administration Apprentice in their Cumbernauld office. You’ll be in great hands! Keane...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    Jones Whyte have dramatically tripled in size in the last year whilst continuing to provide an excellent, efficient multi-service to our clients. We have recently been named ‘Law Firm of the Year’ in the 2021 Scottish Legal Awards and thus are on the lookout for new, motivated and enthusiastic employees who are ready to take the first step in their...


  • Glasgow, United Kingdom QA Apprenticeships Full time

    **Who you’ll be working for**: We** **are a Managed Service Provider based in Glasgow, providing IT support to a wide range of different customers throughout different vertical markets within Scotland and the UK. Due to our continual growth, we are looking for an Administrator Apprentice to join our rapidly expanding team. In this role you will work...


  • Glasgow, United Kingdom Scottish Qualifications Authority (SQA) Full time

    **Directorate** - People **Business Area** - Human Resources **Location** - Glasgow or Dalkeith **Salary range** - £20,808 **Type of Contract** - Modern Apprentice **End Date of Fixed Term Contract** - 07/08/2026 **Part Time/Full Time** - Full Time/'Happy to talk flexible working' **Workstyle** - Varied place & fixed hours **Actual Hours** -...


  • Glasgow, United Kingdom Chubb INA Holdings Inc. Full time

    Building a Better Future Do you want to grow your career ladder without incurring tuition fees? Do you want to be supported in further education and obtain an industry recognised qualification? Are you interested in working with colleagues in other countries and functions to help give peace of mind to individuals and businesses alike? If so, then Chubb...

  • Modern Apprentice

    2 weeks ago


    Glasgow, United Kingdom Glasgow Full time

    Job Description Glasgow City Council – Education Services Team and Location: Administration and Business Support Team, 40 John Street, G1 1HL Title of Post: Digital and Administration Modern Apprentice Length of Contract: 2 Years Qualifications to be achieved during placement: SVQ Business and Administration Level 2 Role of the Digital and...


  • Glasgow, United Kingdom Scottish Qualifications Authority (SQA) Full time

    **Directorate** - People **Business Area** - Human Resources **Location** - Glasgow or Dalkeith **Salary range** - £20,808 **Type of Contract** - Modern Apprentice **End Date of Fixed Term Contract** - 08/08/2025 **Part Time/Full Time** - Full Time/'Happy to talk flexible working' **Workstyle** - Varied place & fixed hours **Actual Hours** -...