Epr Helpdesk Officer

3 weeks ago


West Midlands, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen within the Business Intelligence Team. We are looking for an efficient and committed individual to join our friendly team and take up the post of EPR Helpdesk Officer.

The post holder will assist in the provision and governance of the Trust's clinical information and reporting systems Rio and will provide a Helpdesk function and first line support to end users of the systems to include problem solving and resolution and act as the first point of contact for all types of users.

You will need to have demonstrable experience of working with computerised patient administration systems within the NHS.

This is a busy and varied role which requires a flexible approach where priorities are ever changing. The successful applicant will be committed, self-motivated and able to work with minimum supervision as an individual or as part of the team. You will need to demonstrate a professional and helpful approach with excellent telephone and communication skills.

For an informal chat, please contact Ranjit Dhinsa, EPR Clinical Systems Manager 07441626390.


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