Helpdesk Administrator
1 month ago
Location:
West Malling, Kent
- Sector:
Business Support
- Job type:
Contract
- Salary:
Negotiable
- Contact:
Anna-Marie Warren
- Job ref:
240050_1674471041
- Published:
about 1 hour ago
- Duration:
6 Months
- Expiry date:
2023-02-22
- Startdate:
ASAP
- Consultant:
Anna-Marie Warren
**Helpdesk Administrator**
**West Malling**
**6 month contract**
**40hr week**
**Responsibilities**:
- To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
- To manage the maintenance office administration systems.
- To manage & update computerised PPM and work records.
- To ensure PPM work orders are produced via help desk orders and documents.
- To manage and produce reports, survey data and general maintenance related business letters.
- To input completed work orders and produce associated reports from the database.
- To monitor outstanding work orders and produce backlog reports.
- To assist in invoice disputes by document preparation and control.
- Motivate and manage other Admin staff and manage there training requirements.
**Requirements**:
- Proficient use of Microsoft packages.
- Previous use or knowledge of CAFM systems.
- Good organisation skills.
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