Junior IT Support/first Line Support
3 weeks ago
Junior IT Support Role/First Line Support
Location: Washington, West Sussex - Hybrid Role
Type: Full time Permanent Role
Junior IT Support Engineer required to join a fast paced and growing telecommunications organisation based in West Sussex. This is an exciting opportunity to join their technical operations team.
The role will be a mixture of providing internal IT Support on Windows/O365 etc and also customer facing support on their communications technology so you will have the chance to grow your skill set in two areas.
**Key Skills/Experience**
- You'll be a team player, be career-minded and have great interpersonal skills
- Any previous IT or networking skills will be an advantage
- Windows 10/11 experience and Office 365 experience will be an advantage
- A passion for technology and great customer service
- Passionate and driven
- Analytical and interested in technology
- Keen to learn and develop skills
- Proactive and hardworking in your approach to work.
- Able to communicate well across all levels.
- Good organisational skills, multi-tasking and the ability to work under pressure.
- Customer service skills.
- Previous experience in a customer service position is desirable but not necessary
- Sense of humour
1st Line Helpdesk Support/ First Line Support/1st Line Support/ Helpdesk Administrator/ Helpdesk Coordinator/Service Desk/IT Helpdesk/Service Desk Analyst/Helpdesk Engineer/Helpdesk Technician/First Line Support Analyst/1st Line Support Analyst / IT Technician/IT Support/ IT Technician/IT Trainer/Junior IT Support/Apprentice/Apprenticeship
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