Data and Business Administrator

2 months ago


Walton le Dale, United Kingdom Freightlink Solutions Full time

**What do we do?**

We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio.

The business has three pillars.
- **Ferries** - Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service.
- **Freight forwarding** - Freightlink Reload provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe.
- **Customs** - CustomsLink our newest business was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes.

**Job Overview**:
**Responsibilities**:

- Sourcing, entering and maintaining customer and supplier prices
- Supporting our sales and customer service teams with pricing jobs and obtaining prices
- Sourcing and updating monthly fuel surcharge prices
- Ensuring that jobs are priced correctly prior to invoicing
- Ensuring that invoices received from suppliers are correct ready for payment
- Supporting the sales, customer service and finance teams with pricing and charges for customers
- Sourcing, updating, and maintaining information on ships, ports, operators, and routes including that required for customers such as addresses, check in times and other essential information and keeping this as accurate as possible
- Supporting the Schedule Data Administration Assistant to maintain ferry company schedules where required
- Assisting our customer service team with keeping information accurate during periods of sailing disruption
- Expanding route network by investigating, sourcing, and implementing new routes and their associated information
- Ordering of equipment for the business - laptops / headphones
- Organising repairs of equipment with Evolve
- Business telephony system performance reporting / collating ready
- Liaising with 3rd party I.T. provider to ensure the team is I.T. operational
- Estate management - contacting 3rd party contractors to arrange repairs & servicing
- Controlling the business asset register
- Book flights & Hotels, arrange locations for events, arrange meetings for guests

Join our team as a Data Administrator to contribute your organisational skills and administrative expertise in a dynamic office environment.

**What will you get out of it?**

Our success comes from our people, the ideas they generate and the amazing results they bring. We place a great emphasis on the knowledge share and your development. We want YOU to help mould the future of Freightlink Solutions, CustomsLink and Reload.

We are not Google (we don’t have a slide or games consoles in the office) but we do offer:

- Flexible working with 35 hours per week
- Hybrid working - 3 days in the office per week and 2 days working from home after the training period.
- 21 days holiday per annum, plus additional leave with length of service
- Birthday day off - so you can celebrate in style.
- Westfield Health Care
- Life insurance - Death in Service
- Employee Assistance Programme - because everyone needs little support now and then (financial, mental, and physical wellbeing).
- Free ferry ticket scheme (6 free Stena Line ferry crossings per year) - for that relaxing time off - travel and explore (after probationary period)
- Cycle to work scheme - should cycling be your thing
- Tech scheme discount - should you need new tech in your life
- A range of discounts and deals with our company perks scheme
- Home office working arrangements - all equipment provided - we need you to be comfortable and healthy so you can be happy and productive.
- Smart casual dress code - no suits in sight
- Social events - we do all we can to encourage a team spirit. So, plenty of trips to the pub, summer BBQs, hiking trips etc

**Still thinking?**

You can find more details about our business via:
Freightlink Solutions Ltd is an equal opportunities employer.

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

Pay: From £22,000.00 per year

**Benefits**:

- Casual dress
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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