Credit Controller

5 months ago

Walton le Dale, United Kingdom Freightlink Solutions Full time

**What do we do?**

We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio.

The business has three pillars.
- **Ferries** - Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service.
- **Freight forwarding** - Freightlink Reload provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe.
- **Customs** - CustomsLink our newest business was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes.

**What are we looking for?**

Do you have a strong desire to learn, develop and progress within the world of credit control?

We are on the lookout for our next star to join our small, lively, and collaborative team.

Be a part of it

**And what will you be doing?**

We are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will play a crucial role in managing and maintaining the financial health of our organisation. Your primary responsibility will be to ensure timely collection of outstanding debts and minimise credit risk by administrating the sales ledger and credit control process. This is a vital position that requires strong analytical skills, attention to detail, and excellent communication abilities.

**Responsibilities**:

- Maintain accurate and up to date records of all customer interactions and transactions
- Work closely with the Ledger Supervisor and Cash Reconciliation Clerk
- Build and maintain a good working relationship with customers’ accounts departments, and monitor their accounts for non-payments, delayed payments, or other irregularities
- Collaborate with the companies various departments to resolve any issues impacting payment collection timely and efficiently.
- Ensure credit customers remain within set credit limits and their accounts are kept reconciled
- Post all sales ledger related cash from bank statements each day
- Export weekly/monthly customer and sales invoices files from in house system and import into Finance system
- Issue statements of account and copy documents to customers where required to ensure the companies are paid in a timely manner
- Manage the Aged debt, escalate any issues and ensure appropriate actions is taken
- Investigate and resolve billing discrepancies or disputes
- Prepare and send invoices to customers

**Skills**:

- Excellent phone etiquette and interpersonal skills
- Ability to build a rapport with customers and internal stakeholders
- Strong data entry skills with high attention to detail
- Proficiency in finance systems and MS Office Suite
- Knowledge of accounts payable processes and procedures
- Reconciliation of customer accountsIf you are a motivated individual with a passion for finance and possess the necessary skills to excel in this role, we invite you to apply. Join our team and contribute to the success of our company as a Credit Controller.

**What do you need to succeed?**

You will need experience of managing large sales ledgers with proven experience of timely cash collection and dunning process and taking further debt recovery action when necessary. Working with an international customer base would be advantageous.

You will be a confident communicator with professional telephone manner and can-do attitude to help other team members to ensure team success. Your proactive approach, drive, resilience and focus on problem solving will be the key to your success.

You need to be highly organised with exceptional attention to detail, be flexible and able to work alone as well as part of a great team. The teamwork is what makes us succeed

Possessing a foundation level AAT or similar would be beneficial, but not essential.

If this sounds like you then JOIN US NOW

**What will you get out of it?**

Our success comes from our people, the ideas they generate and the amazing results they bring. We place a great emphasis on the knowledge share and your development. We want YOU to help mould the future of Freightlink Solutions, CustomsLink and Reload.

We are not Google (we don’t have a slide or games consoles in the office) but we do offer:

- Flexible working with 35 hours per week
- Hybrid working - 3 days in the office per week and 2 days working from home after the training period.
- 21 days holiday per annum, plus
- Birthday day off - so you can celebrate in style.
- Westfield Health Care
- Life insurance - Death in Service
- Employee Assistance Programme - because everyone needs little support now and then (financial, mental, and physical wellbeing).
- Free ferry ticket scheme (6 free Stena Line ferry crossings per year) - for that relaxing time off

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