Patient Treatment Coordinator

3 months ago

London, United Kingdom Medacles Full time

About Us:
CosmeDocs is a range of private, specialist clinics spread across the United Kingdom, offering a wide variety of effective cosmetic treatments. We provide comprehensive aesthetic medicine procedures such as Botox, dermal fillers, skin peeling, micro-needling, PRP, prescription skincare, Hydrafacial, and more. As a subsidiary of Medacles Ltd, our clinic works in close collaboration with the Harley Street Institute, delivering top-notch training programs in the field of aesthetics.

**Job Description**:
Medacles Ltd is seeking a highly experienced and organized a junior Treatment Coordinator/Receptionist to join our busy and vibrant team in central London. In this role, you will be responsible for a range of administrative duties for both CosmeDocs and the Harley Street Institute. You will work closely with patients and clinicians to ensure their safety, satisfaction, and visible results. As the first point of contact for clients, we expect you to maintain a professional appearance and provide exceptional customer service.

This is an in-office role, and working from home is not available.

Duties & Responsibilities:

- Answer phone calls and respond to patient inquiries promptly, providing accurate information and assistance.
- Manage social media queries and engage with potential clients in a professional and helpful manner.
- Input new patient details, update records, and maintain precise attention to detail while entering data into the clinic system.
- Handle correspondence and telephone inquiries as directed by the clinic management.
- Maintain and file accurate records, ensuring proper organization and confidentiality.
- Monitor stationery and stock levels, restocking as necessary to ensure smooth operations.
- Manage the ordering process for medical and clinic supplies, ensuring an adequate supply at all times.
- Assemble patient files and ensure that patient lists are printed and prepared for the following day, retrieving patient notes from filing as required.
- Open and organize training/model slots in the booking system for the Harley Street Institute.
- Occasionally assist with content writing tasks, such as newsletters, on an ad hoc basis.
- Handle the patient complaints and compliments process, proactively seeking and responding to feedback from patients and staff.

**Requirements**:

- Previous experience in a similar administrative or client coordination role within the medical or aesthetic industry is highly preferred.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and colleagues.
- Strong organizational skills and attention to detail to ensure accurate data entry and efficient record management.
- Ability to work well under pressure, multitask, and prioritize tasks effectively in a fast-paced environment.
- Professional demeanor and appearance, consistently providing exceptional customer service.
- Proactive and adaptable attitude, willing to take on additional responsibilities as needed.

Remuneration:
We offer a competitive salary based on experience and qualifications, along with comprehensive benefits and opportunities for professional growth within our expanding organization. Salary range £22,000-24,000

Join our dynamic team at CosmeDocs and the Harley Street Institute, and contribute to our mission of delivering exceptional aesthetic treatments and training. To apply, please send your CV and cover letter to [contact details].

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- London, W1G 9PF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person

  • Treatment Coordinator

    3 months ago

    London, United Kingdom London Dental Arts Full time

    At London Dental Arts, located in the vibrant Forest Hill area of London, we redefine the standard of dental care. Under the leadership of Dr. Arman Barfeie, a distinguished specialist Prosthodontist, our clinic is a sanctuary where advanced dental science meets artistry and personalized care. **Our Ethos**:Our ethos is rooted in providing exceptional,...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom ARC Aesthetic Professionals Full time

    Location: London (Central) - Type: Full-time - Salary: c £32,000 DOE plus commission - Consultant: Jo Kernohan - ID: 4662 A doctor-led cosmetic clinic in an exclusive area of London is looking for a Treatment Coordinator. **Your role** You will deal with patient enquiries and bookings, manage the diaries of the practitioners, and ensure that the patient...

  • Treatment Coordinator

    2 days ago

    London, Greater London, United Kingdom MedMatch Full time

    About the RoleWe are seeking a highly skilled and experienced Treatment Coordinator to join our team at MedMatch. As a Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesCoordinate patient appointments and treatment plansManage patient records and maintain accurate and up-to-date...

  • Treatment Coordinator

    1 day ago

    London, Greater London, United Kingdom MedMatch Full time

    About the RoleWe are seeking a highly skilled and experienced Treatment Coordinator to join our team at MedMatch. As a Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesCoordinate patient appointments and treatment plansManage patient records and maintain accurate and up-to-date...

  • Treatment Coordinator/receptionist

    3 months ago

    London, United Kingdom Canada Water Dental Health Full time

    Our busy and ever growing NHS/Private dental practice in SE16 is looking for a new created role as a Treatment Coordinator /Receptionist to start asap. TREATMENT COORDINATOR EXPERIENCE APPLICATIONS ONLY !!!!!!!!!!!!!!!!!!!!!!!! **Job Description**: **Responsibilities**: - Manage patient treatment plans from start to finish - Coordinate with dental...

  • Treatment Coordinator

    4 weeks ago

    London, United Kingdom London - Elleven Dental Wellness Full time

    Job DescriptionA rare and exciting opportunity has arisen for an outstanding Full Time Treatment Coordinator to provide support to our 8-surgery, award-winning, multi-disciplinary high-end practice in the heart of Harley Street district, E11even Dental. E11even Dental is an award-winning, high-end practice located in the prestigious Harley Street...

  • Treatment Coordinator

    7 days ago

    London, United Kingdom London - Elleven Dental Wellness Full time

    Job DescriptionAbout the role and practiceIf you're a patient-focused Treatment Coordinator looking for a rewarding role in a friendly and professional environment, look no further than  our 8-surgery, award-winning, multi-disciplinary high-end practice in the heart of Harley Street district, E11even Dental. E11even Dental is a high-end practice...

  • Treatment Coordinator

    2 months ago

    London, United Kingdom Ealing Dental Specialists Full time

    Our bubbly and busy orthodontic specialist dental practices are looking for Treatment Coordinator (Customer Relations Manager) on a full time basis. We are located in Ealing (W5) and Brent (HA9) - approx 30 minutes by bus from one another. We are specialised in orthodontics and do not provide general treatments at the moment - we are open Mondays to...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom Almás - Dentistry & Aesthetics Full time

    **Treatment Coordinator** at the Canova Clinic London - (Part of Almas Dentistry & Aesthetics group)_ We are currently seeking a professional and well-presented individual with experience working in a clinical or beauty setting in a similar front-of-house role. The individual must be professional, reliable, have excellent interpersonal skills and excel in...

  • Dental Treatment Coordinator

    3 months ago

    London, United Kingdom Twoth St John's Wood Full time

    **About Twoth St John’s Wood Dental: -** Twoth St John's Wood presents an exciting opportunity for a professional and empathetic professional to join our team as a Dental Treatment Coordinator, located in Northwest London. We are looking for a motivated, ambitious, and experienced treatment coordinator to join our kind and caring team. We are a brand-new...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom NHS Dentist Full time

    NHS Dentist Fulham is looking for a Treatment Coordinator with dental background to join our multi-disciplined team at our North End Road practice. NHS Dentist is a well-established busy NHS dental practice in Fulham and Earl’s Court. We are an innovative practice working to very high standards with British Dental Association Gold Membership, Investors in...

  • Dental Treatment Coordinator

    3 months ago

    London, United Kingdom ODL Dental Full time

    An exciting and unique opportunity for a Treatment Coordinator who is passionate about providing excellent patient care and is looking for a platform to develop and take their career to the next level! **Who We Are** ODL Dental Clinic is a well-stablished and fast-growing private practice with two locations in Central London. We are a multidisciplinary...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom NHS Dentist Full time

    NHS Dentist Fulham is looking for experienced Treatment Coordinator with DENTAL BACKGROUND to join our multi-disciplined team at our North End Road practice. NHS Dentist is a well-established busy NHS dental practice in Fulham and Earl’s Court. We are an innovative practice working to very high standards with British Dental Association Gold Membership,...

  • Treatment Coordinator Dental

    3 months ago

    London, United Kingdom Smile London Full time

    At Smile London we care about our people. We are state-of-the-art and modern dental practice located in the heart of Harley Street. Our clinic seeks an experienced, hard-working Treatment Coordinator to join our team. The role needs a pro-active applicant with excellent organisational skills. They need to be able to communicate with all different...

  • Treatment Coordinator

    2 months ago

    London, United Kingdom Impress Full time

    We are **IMPRESS**. We believe everyone deserves a smile they’ll love. Join the **IMPRESS **Growing Team as a **Treatment Coordinator** and Help People Smile with Confidence! **About Us**: We are **IMPRESS**, the largest chain of **digital orthodontic clinics **in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom Zental Full time

    **Treatment Coordinator (Dental)** **About us**: Zental is a modern, boutique, fully private group of dental practices based in the London and Buckinghamshire areas providing all aspects of dentistry and facial aesthetics. We are passionate about creating a relaxing, calm and harmonious environment where we can offer the highest quality of care where...

  • Treatment Coordinator

    3 months ago

    London, United Kingdom Zental Full time

    **Treatment Coordinator (Dental)** **About us**: Zental is a modern, boutique, fully private group of dental practices based in the London and Buckinghamshire areas providing all aspects of dentistry and facial aesthetics. We are passionate about creating a relaxing, calm and harmonious environment where we can offer the highest quality of care where...

  • Dental Receptionist/treatment Coordinator

    3 months ago

    London, United Kingdom Advanced Dental Aesthetics Full time

    Are you a proactive and customer-oriented individual with a passion for dental care? Our reputable dental practice is seeking a dedicated Dental Receptionist & Treatment Coordinator to join our team. If you have experience in sales and treatment coordination, we want to hear from you! **Responsibilities**: - Greet patients with a warm and welcoming...

  • Senior Care Coordinator

    3 days ago

    London, United Kingdom Your Patient Choice Full time

    About Your Patient ChoiceWe are a technology-enabled provider for NHS mental and physical health services, driven by the vision of making free NHS healthcare more accessible and higher quality for patients, and affordable for the NHS.We are unique through:Being led by expert cliniciansOur friendly and approachable team and strong culture, built on...

  • Fertility Patient Coordinator

    3 months ago

    London, United Kingdom The Evewell Full time

    **About the Clinic** The Evewell is a group of (currently two) independent prestigious private clinics at Harley Street and West London specialising in gynaecology and fertility treatments. Each Evewell clinic is a fully integrated centre of medical excellence dedicated to caring for and protecting all aspects of a woman’s gynaecological and reproductive...