Dental Treatment Coordinator

3 months ago

London, United Kingdom ODL Dental Full time

An exciting and unique opportunity for a Treatment Coordinator who is passionate about providing excellent patient care and is looking for a platform to develop and take their career to the next level

**Who We Are**

ODL Dental Clinic is a well-stablished and fast-growing private practice with two locations in Central London. We are a multidisciplinary centre offering high quality treatments in all fields of dentistry.

Clinical Excellence, Patient focus, Integrity and Constant Improvement are the core of our practice and these values inform every aspect of our work with our team and the care we provide to our patients.

**A Multi-Award-Winning Practice**

The high standards we deliver are reflected on the many awards our practice and team have won over the years. These include Practice of the Year 2022, Best Team 2022, Best Patient Care London 2021, Best Oral Health Team 2021 and Best Practice London 2021 amongst others.

We are truly honored to have been recognized for our unwavering commitment to excellence in all aspects of our practice.

**Our Team**

We are highly committed to diversity and inclusion; we take immense pride in our vibrant and multicultural workforce.

Our team, comprising over 80 professionals, encompasses a wide array of clinical and non-clinical roles, bringing together a wealth of expertise from both local and international training backgrounds, creating a highly skilled, friendly, multidisciplinary and multi-lingual team.

Such diversity enables us to cater to the unique needs of our patients, ensuring they receive the utmost care and attention.

**What we can offer you**
- A robust platform equipped with all resources and unwavering support to unleash your true potential and thrive in your role.
- The invaluable opportunity to collaborate with and be mentored by a world-class team, receiving their guidance and assistance.
- Career progression for those wishing to grow.
- Very competitive salary packages.
- Comprehensive staff support, including a thorough induction program facilitated by our bespoke mobile app, ongoing training, regular appraisals, and recognition of achievements.
- A welcoming and inclusive environment that fosters open communication, where your questions and ideas are not only welcomed but actively encouraged.
- Conveniently located clinics that are easily accessible and well-connected for ease of commuting.
- Exceptional staff facilities and surrounding areas, featuring lounge and changing rooms, showers, and a roof terrace, enhancing your comfort and well-being.
- Access to cutting-edge technology, such as Intraoral Scanners, 3D imaging, CBCT, OPG, and CEPH, enabling you to stay at the forefront of dental advancements.
- Flexibility in your work schedule, promoting a healthy work-life balance tailored to your needs.
- Substantial discounts on dental treatments, extending our commitment to your well-being beyond the workplace.

**The position available**

We are currently seeking a dedicated and experienced Treatment Coordinator to join our dynamic team, working full-time to uphold our unwavering commitment to delivering exceptional standards of care to both our patients and our team.
- Exceptional Communication: As a treatment coordinator, you will be the primary point of contact for patients, dentists, nurses, and receptionists. Effective and clear communication is crucial to ensure a positive patient experience and seamless coordination within the dental practice.
- Patient Management: You will be responsible for managing patients' treatments, including scheduling appointments, discussing financial payments, and ensuring a smooth treatment journey. The ability to handle multiple tasks, prioritize effectively, and provide accurate information to patients is vital.
- Enthusiasm and Patient Focus: A key aspect of this role is having an enthusiastic approach to meeting patients' needs. You should be dedicated to delivering outstanding customer service and an exceptional patient experience, ensuring their comfort, understanding, and satisfaction throughout their dental journey.
- Teamwork and Communication: Working collaboratively with the dental team is crucial. You should possess excellent teamwork skills and be adept at communicating and coordinating effectively with colleagues to ensure seamless patient care.
- Patient Care and Relationship Building: Demonstrating a commitment to providing excellent standards of patient care is essential. Building strong relationships with patients, promoting dental services at ODL, and nurturing trust are important aspects of the role.
- Organization and Time Management: Strong organizational skills are required to record and monitor patient referrals, manage treatment schedules, and follow up on cancelled or incomplete treatments. Attention to detail, efficient time management, and the ability to prioritize tasks are vital.
- Professionalism and Service Excellence: Upholding a high standard of professionalism, behavior, a

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