Dental Treatment Coordinator

3 months ago


London, United Kingdom TF Healthcare Full time

Job description

We are looking for a dental treatment Coordinator to join our team. This is an excellent opportunity to start a career with an amazing company, with the potential to learn new skills and with hope to develop into a long and successful career within our company.

**Treatment Coordinator role and responsibilities**
- Follow the company’s new patient journey, ensuring a consistent experience for all new patients and leads.
- Handle all leads according to the designated pathway, ensuring all information is captured and recorded as required.
- Conduct Telephone Consultations/Callbacks with new patients with the aim of building rapport and securing attendance for a Dental Consultation, and completing all necessary reporting.
- Assist patients on their journey through the consultation process and ensure all enquiries are handled accurately and quickly.
- Completing all trackers and paperwork as required from Telephone
- Follow up individual patient lists with the aim of converting patients and generating revenue.
- Reporting to line managers and senior management in regard to performance against listed KPIs and targets.
- Keep records of financial transactions for patient treatment plans.
- Work with the management team keeping up to date with new patient pathways and implementing updated patient journeys.

**Your skills and experience**
- A good standard of formal education
- Ability to keep calm and professional in a fast-paced environment
- Excellent communication skills, both written and oral
- Confident in conversation to build relationships and overcome objections
- Ability to perform in a service-focused environment
- Personable, highly motivated, friendly, flexible, reliable and organised
- Fully computer literate and competent using CRM software

**Salary and benefits**:

- A competitive starting salary and the opportunity to increase this through training and development
- Regular staff socials
- Employee referral scheme

To apply, please submit your CV via Indeed.

If you or someone you know would be interested in working with a dynamic and expanding dental group, with lots of support on offer, great benefits and friendly teams, we would love to hear from you.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Employee discount
- Flexible schedule
- Referral programme

Work remotely: yes

Contract length: 12 months

**Job Types**: Full-time, Contract

**Salary**: £24,793.00-£28,000.00 per year including bonus scheme

**Job Types**: Full-time, Permanent

Pay: From £27,000.00 per year

**Benefits**:

- Private dental insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Remote

Reference ID: TF-2309



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