Dental Treatment Coordinator
3 months ago
Job description
We are looking for a dental treatment Coordinator to join our team. This is an excellent opportunity to start a career with an amazing company, with the potential to learn new skills and with hope to develop into a long and successful career within our company.
**Treatment Coordinator role and responsibilities**
- Follow the company’s new patient journey, ensuring a consistent experience for all new patients and leads.
- Handle all leads according to the designated pathway, ensuring all information is captured and recorded as required.
- Conduct Telephone Consultations/Callbacks with new patients with the aim of building rapport and securing attendance for a Dental Consultation, and completing all necessary reporting.
- Assist patients on their journey through the consultation process and ensure all enquiries are handled accurately and quickly.
- Completing all trackers and paperwork as required from Telephone
- Follow up individual patient lists with the aim of converting patients and generating revenue.
- Reporting to line managers and senior management in regard to performance against listed KPIs and targets.
- Keep records of financial transactions for patient treatment plans.
- Work with the management team keeping up to date with new patient pathways and implementing updated patient journeys.
**Your skills and experience**
- A good standard of formal education
- Ability to keep calm and professional in a fast-paced environment
- Excellent communication skills, both written and oral
- Confident in conversation to build relationships and overcome objections
- Ability to perform in a service-focused environment
- Personable, highly motivated, friendly, flexible, reliable and organised
- Fully computer literate and competent using CRM software
**Salary and benefits**:
- A competitive starting salary and the opportunity to increase this through training and development
- Regular staff socials
- Employee referral scheme
To apply, please submit your CV via Indeed.
If you or someone you know would be interested in working with a dynamic and expanding dental group, with lots of support on offer, great benefits and friendly teams, we would love to hear from you.
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
**Benefits**:
- Employee discount
- Flexible schedule
- Referral programme
Work remotely: yes
Contract length: 12 months
**Job Types**: Full-time, Contract
**Salary**: £24,793.00-£28,000.00 per year including bonus scheme
**Job Types**: Full-time, Permanent
Pay: From £27,000.00 per year
**Benefits**:
- Private dental insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Remote
Reference ID: TF-2309
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