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Treatment Coordinator Dental
2 months ago
At Smile London we care about our people. We are state-of-the-art and modern dental practice located in the heart of Harley Street.
Our clinic seeks an experienced, hard-working Treatment Coordinator to join our team. The role needs a pro-active applicant with excellent organisational skills. They need to be able to communicate with all different departments within the clinic and also be able to run an effective, efficient and smooth-running nursing department.
The successful applicant will be confident in all areas of dental treatments when needed, may it be Implants, Orthodontic, Restorative or Cosmetic.
**Experience of Aerona Dental Software is essential.**
The day-to-day duties of Treatment Coordinator include outlining dental options for clients, interacting regularly with the dentist and providing payment plans.
**Duties of Treatment Coordinator include but aren't limited to**:
- Outlining dental options for clients
- Assisting clients with queries
- Interacting regularly with the dentist
- Issuing payment plans for clients
- Covering reception as and when required
- Taking patient bookings and payments
- Deliver a high-quality and efficient reception/Treatment Coordinator service to the clinic
- Schedule appointments for new and existing patients
- Liaise with other departments to ensure a smooth patient journey
- Have a good working knowledge of all services including packages and price
- Prepare, explain and follow up treatment plans
- Achieve consistently high levels of treatment acceptance and contribute to reach high conversion rate
- Liaise with external parties for any additional services such as Finance facilities
- Product knowledge
**We are looking for a friendly and enthusiastic individual along with the following requirements**:
- Experience in the dental industry as a, patient coordinator or dental nurse is essential
- Excellent verbal and written communication skills
- Previous customer service experience
- Active listening and understanding patient's needs
- Good attention to detail, organisational and problem-solving skills
- Ability to work in a fast paced, busy work environment and to stay calm under pressure
- IT Literate
- Ability to work individually as well as part of a team
**In return we can offer you a great range of benefits including**:
- Staff referral schemes, rewards up to £500
- Discounted dental treatment after 6 months service, extended to family after 12 months
- Fully funded DBS checks
- Employee assistant programme
- Further education/qualification funding and support
- Auto enrolment into a pension after 3 months service
- Modern surgeries and dental software system
Interested? We can’t wait to hear from you
**HOURS:
- **
Monday - Friday - 10:00- 18:00
**References and Trial Shift**
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dental Nursing: 4 years (required)
Licence/Certification:
- Valid GDC registration (preferable)
Work Location: In person
Pay: From £31,000.00 per month
**Benefits**:
- Company events
- Company pension
- Employee discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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