Internal Sales Representative

5 days ago


Guildford, United Kingdom Plum Personnel Full time

**INTERNAL SALES REPRESENTATIVE
Salary £25k - £27k + BONUS
GUILDFORD**

**Main responsibilities**:

- Achieve and exceed individual sales targets and KPIs, including average order value, up-sell, and quote conversion
- Deliver a consistently high volume and high standard of sales calls, with existing and prospective customers to result in a sale or measurable interaction
- Convert inbound enquiries to a sale or quote, using a solution-selling approach to understand the customer’s needs and advise on product solutions
- Generate new leads though outbound sales calls to existing customers or to new prospective customers, securing sales-qualified leads and sales conversions
- Think creatively and act pro-actively to generate new business enquiries and leads. Develop relationships with existing customers to maximise conversion and repeat business
- Manage and deliver outbound activity, following-up on leads, quotes, enquiries, and lifecycle management calls until converted or closed
- Close and process orders, cross-selling and up-selling by offering similar and complimentary products as part of the consultative selling and order confirmation process
- Provide excellent technical product advice, up-selling customer from our Basics to Core to Specialist product ranges
- Ensure the database is kept up to date with all interactions, to maximise opportunities and maintain a well-managed sales pipeline
- Minimum 1 year’s sales experience
- Demonstrable track record of hitting sales targets and achieving KPIs
- Self-motivated and results driven, takes responsibility for achieving their workload
- Excellent interpersonal skills, with the ability to build connections over the phone
- Strong communication skills with the ability to actively listen and pitch response accordingly



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