Quality Improvement Facilitator

6 months ago

Manchester, United Kingdom Northern Healthcare Full time

**Job overview**:
Are you passionate about making a difference in the healthcare industry by ensuring exceptional quality and compliance?

Do you thrive in a fast-paced environment and have excellent organisational skills?

If so, we have an exciting opportunity for you to join our team as a Quality Improvement facilitator

**Main duties of the job**:

- Working for your organisation

**Your key attributes**:

- Must have the right to work in the UK.
- Our values - PROUD - Positive, Respectful, Open and Honest, Understanding and Dedicated.
- Ability to be supportive and empathic

**Qualifications and Skills**:

- Demonstrated experience in administrative support, preferably within a healthcare or quality improvement setting.
- Excellent organisational skills with the ability to manage multiple tasks and work efficiently under strict deadlines.
- Strong analytical skills to assess and interpret data for meaningful reports and action plans.
- Effective communication skills, both written and verbal, to collaborate with team members and present findings to senior management.
- A proactive and self-motivated approach to problem-solving and improving processes.
- Familiarity with national and professional standards related to quality improvement and audit processes.

**Working for our organisation**:
**Where you’ll be working**:
You will be based out of Head Office located in Eccles, M30 however you will be expected to travel between sites

**Benefits**:
We value our employees and offer a supportive and inclusive work environment that encourages professional growth and development. As part of our team, you can expect:

- Competitive compensation package.
- Opportunities for training and career advancement.
- A collaborative and team-oriented workplace culture.
- The chance to contribute to the enhancement of healthcare services and patient outcomes.

**Working Hours**:
The role is a full-time position working 37.5 hours per week. This role requires a level of flexibility

**Employee benefits**:

- Competitive Salary
- Company pension scheme and contribution.
- The equivalent of 33 days annual leave (inc. Bank Holidays).
- Enhanced maternity, paternity and adoption pay.
- Free enhanced Disclosure Barring Scheme (DBS).
- Free car parking at the majority of our services

**Awards and recognition**:

- Refer a friend scheme with Care Friend
- Employee recognition scheme.
- Annual employee awards.
- Monthly NHC Values Champion Awards

**Employee Wellbeing - lots of incentives including**:

- Option to purchase 5 days extra annual leave.
- Group Life Assurance scheme.
- Group Income Protection.
- Flexible working week.
- Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
- Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
- Site Wellbeing budget.
- Access to discounted products and services through the Blue Light Card scheme.

**Detailed job description and main responsibilities**:
**Role Overview**:
As the Quality improvement Facilitator, your main purpose will be to provide essential administrative support to our Quality and Compliance Department. You will play a crucial role in facilitating and ensuring the smooth execution of audit and quality improvement work across our various regions.

**Key Responsibilities**:

- Collaborate with the Clinical Lead to ensure that all services meet regulatory requirements and drive quality improvement across the organisation.
- Support the facilitation of audit and quality improvement projects, providing guidance and assistance to staff involved.
- Work closely with service managers to prioritise and submit the annual clinical audit plan and quality improvement plans for each site.
- Manage the clinical audit and quality improvement process, monitoring progress against plans, and providing regular progress reports to senior managers.
- Conduct analysis of audit and quality improvement project results, preparing comprehensive reports and action plans based on the findings.
- Contribute to the monthly Governance meeting and reporting, providing exception reports that feed into Governance.
- Facilitate Governance meetings when required

**About Northern Healthcare**:
Northern Healthcare is a specialist independent provider of enhanced supported living services for individuals who require enhanced clinical support due to a mental health diagnosis, learning disability or autism. We support over 150 adults across the UK in all aspects of their daily lives and mental health recovery. Currently our services are based across the North West, Cumbria, Yorkshire and the Midlands.We want to make a lifelong positive impact to the quality of life of the people we support. We work hard with fellow adult mental health and social care professionals to ensure that Northern Healthcare is the right step for anyone coming to our services. We truly believe in t

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