Clerical Officer, Oncology, Band 2

7 days ago

Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

We are recruiting a 6mth Fixed Term Clerical Officer (37.5hrs) to join our Oncology team based at Cheltenham General Hospital. This role is to cover a secondment within the secretarial team. There is potential for it to eventually become permanent in the future.

**Shift**: 8.30 - 5pm Mon-Fri

The successful post holder will be working within a demanding but rewarding environment and will be contributing to patients receiving their care. You should therefore possess a professional and proactive attitude at all times.

An excellent telephone manner is essential; an ability to work calmly under pressure and to use your initiative.

You should demonstrate a flexible approach to ensure tasks are carried out to a high standard.

You will also cover colleagues across the department during busy times or annual leave.

Providing the best service to our patients is vital and you will therefore be passionate about patient care, with a proactive and patient focused attitude.

Previous experience of working within a busy office environment would be advantageous, but not essential.

Main duties of the role will be processing incoming and outgoing post; filing of paperwork into patient medical records;
Preparing medical records for clinics; data inputting into various systems and general administration duties commensurate with the needs of the team and department.

Knowledge of NHS computer systems would be preferable but you may also be familiar with other computerised booking/tracking systems and be a quick learner.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK.

We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

To provide friendly and professional administration support to the Oncology Dept, and within the service line as necessary, and under the day to day supervision of the Secretary Supervisor.

Provide professional administration cover to the secretarial teams within the Oncology Department
- Conversing with patients/relatives over the telephone; this requires sensitivity as the post holder may be required to deal with people who have difficulty understanding the situation or who maybe aggressive and/or upset.
- Processing requests for ambulance/car services for attendance of outpatient appointments where required
- Assisting with the maintenance and filing of Oncology case notes within the various secretarial and admin offices in the department
- Returning and tracing out Oncology/general hospital notes to the appropriate department or hospital
- Pulling and prepping copious amounts of hospital notes for clinics.
- Accessing various hospital systems to retrieve results as required
- Assisting with typing as required
- Participation in the registration of new patients; archiving of notes and participating in the processing of archived notes outwards/inwards
- Collecting notes for clinics from various hospital departments
- Entering patient data into the computerised patient administration system (Trak) on a daily basis
- Preparing incoming and outgoing postal correspondence, ensuring that priority post is sent out on a regular and daily basis, use of external postal system.
- Assisting with covering of reception desks when required
- Provide relief admin cover for annual leave and sickness in the Oncology Department when required and at short notice

  • Receptionist/clerical Officer- Band 2

    4 days ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are recruiting a FT Receptionist/Clerical Officer (37.5hrs) to join our extremely busy yet friendly, patient focused Reception and Admin team. This role focuses on supporting the Oncology/Linc outpatient Reception team (Working within 8am - 6pm shift pattern) as well as supporting the Clinic Prep and General Office teams in the department. You will...

  • Clerical Officer/Receptionist, Band 2

    1 month ago

    Cheltenham, United Kingdom Gloucestershire Hospitals Nhs Foundation Trust Full time

    Job summary A vacancy has arisen for a full time ( pw) Clerical Officer/ Receptionist to join our extremely busy yet friendly, patient focused reception team.The Successful applicant will be working in the Oncology admin team based at the Oncology Centre at Cheltenham General Hospital.Role will involve: - Reception duties in both Oncology and Linc outpatient...

  • Receptionist/clerical Officer- Band 2

    3 days ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are recruiting a FT Receptionist/Clerical Officer (37.5hrs) to join our extremely busy yet friendly, patient focused Reception and Admin team. This role focuses on supporting the Oncology/Linc outpatient Reception team (Working within 8am - 6pm shift pattern) as well as supporting the Clinic Prep and General Office teams in the department. You will...

  • Clerical Officer

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    A vacancy has arisen for a full time (37.5hrs pw) Clerical Officer/ Receptionist to join our extremely busy yet friendly, patient focused reception team. The Successful applicant will be working in the Oncology admin team based at the Oncology Centre at Cheltenham General Hospital. **Role will involve**: - Reception Duties in both Oncology and Linc...

  • Clerical Officer

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    To provide friendly and professional administration support to two reception desks across the Oncology and Haematology Departments. To provide administration and clerical support within the service line as necessary and under the day-to-day supervision of the Lead Receptionist/Supervisors. This role requires flexibility to enable appropriate cover across the...

  • Healthcare Assistant

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Are you looking for a new challenge? If so then read on We currently have vacancies for Band 2 Health Care Assistant within the Oncology Outpatient/ Day care Team based at Cheltenham General Hospital. We are a dedicated and friendly team that provides treatment and supportive care to patients with a wide variety of solid tumours and haematological...

  • Clerical Support

    9 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Administer the Outpatient Room scheduling system for CGH, ensuring this data is accurate and available electronically for all users. - Monitor staff level requirements for clinics and notify nurse managers of any conflicting nursing/room needs. - Demonstrate excellent communication skills by responding to staff requests appropriately and within a timely...

  • Clerical Support

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are currently looking for enthusiastic, self-motivated and flexible person to join our Outpatient team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Cheltenham General Hospital, however the role may require cross site support as needed (please note we do have a free bus for staff that goes between sites on a regular basis). We...

  • Admin Support Officer

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a new Part-Time Booking Team Admin Officer (30hrs pw) within the extremely busy Oncology service based at Cheltenham General Hospital. The post-holder will play a vital role in supporting our teams of Specialist Anti-Cancer Treatment (SACT) Coordinators, when booking New, Routine and complex Chemotherapy and Treatment...

  • Admin Support Officer

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    To provide administration support to the Oncology Specialist Anti-Cancer Treatment (SACT) Coordinator team in the day-to-day running of the booking office. Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required. Manage the patient inbound mailbox and Voice Mailbox to ensure...

  • Medical Secretary

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. You will ideally have secretarial experience and be...

  • Medical Secretary

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. Previous applicants need not apply You will ideally...

  • Pre-assessment Receptionist

    6 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic, self-motivated and flexible person to join our Pre-assessment Reception team at Gloucestershire Hospitals NHS Foundation Trust. The post is based at Cheltenham General Hospital but will involve some cross site working at Gloucestershire Royal Hospital where required. To provide Administrative, Clerical (A&C) and...

  • Reception and Clerical Services Associate

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom NHS Full time

    Reception and Clerical Services AssociateWe are seeking a detail-oriented and customer-focused Reception and Clerical Services Associate to join our team at Gloucestershire Health and Care NHS Foundation Trust.About the RoleThis role involves providing exceptional reception, clerical, and administration services, ensuring an efficient and friendly experience...

  • Oncology Team Assistant

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom NHS Full time

    Job Overview:We are seeking an experienced administrative professional to join our team at Gloucestershire Hospitals NHS Foundation Trust. This full-time position involves providing administrative support to our Oncology department, including transcribing and proofreading dictated letters, typing correspondence, and producing detailed medical reports. About...

  • Care of The Elderly

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    For 2.5 days per week you will be based within the Oncology Centre. You will attend SACT and new and follow up clinics in order to learn about general principles of care within Oncology. You will focus on one or two cancer sites for 6 months e.g. urology and ovarian) and will then have the opportunity to rotate to another one or two sites. This will allow...

  • Audio Typist, Band 2- Trauma

    1 week ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    **Bank Audio Typist, Band 2- Trauma & Orthopaedics** We are looking for a bank typist (these hours to be worked covering the days of Monday-Friday) to work within the T&O department at CGH, two posts for a minimum long-term contract of 6 months. Under the direction of the Speciality Team Supervisor, you will provide general administrative support to both...

  • Medical Secretary, Band 3- Respiratory

    7 months ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when...

  • Mdt Coordinator

    5 days ago

    Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    **Title: MDT Coordinator** **Salary**:Band 4 **Hours**:37.5 Contract Type: 12 months Additional information: _Please note these are administrative positions and there is no patient interaction. These roles are based in a hospital setting with a proportion of home working. _ MDT coordinators play a vital role ensuring patients with suspected cancer are...

  • Medical Secretary

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom NHS Full time

    Job SummaryAn exciting opportunity has arisen for an experienced Full-time Medical Administrator/Patient Coordinator to join our busy Oncology team based at a leading hospital. Working hours are over 5 days per week, Monday to Friday.This vital role supports the Outpatient Services in Oncology for a prominent NHS Foundation Trust.You will be responsible for...