Admin Support Officer

2 weeks ago


Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

To provide administration support to the Oncology Specialist Anti-Cancer Treatment (SACT) Coordinator team in the day-to-day running of the booking office. Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required. Manage the patient inbound mailbox and Voice Mailbox to ensure all queries are answered and actioned in a timely manner. To ensure that patients receive a supportive and responsive service tailored to their specific needs.

Assist with the recruitment of patients for the Mobile Chemotherapy Cancer Care Unit (MCCU) in the community Assist in the booking of simple and straightforward appointments. Assist with the completion of clinic change forms for the provision of adequate clinic capacity. Assist with various other admin related tasks commensurate to the role and support of the delivery of a smooth and efficient administration service to our patients. Additional Contact: Name: Dan Fletcher, Job Title: Pathway Co-ordinator Supervisor


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