Communications and Community Liaison Officer

7 months ago

Rochester, United Kingdom National Grid Full time

**About the role**:
As a Communications and Community Liaison Officer for Grain LNG, you'll promote the company brand through effective internal and external communications. You will play a pivotal part in fostering positive relationships and developing engagement between our organisation and the communities we serve.

Grain LNG is committed to protecting the environment for future generations and supporting their energy needs, through being an innovative, socially responsible business. We're also working with local schools and charitable organisations to enhance lives and promote the skills of our future generation of engineers, through a number of volunteering and fundraising events.

This is an exciting opportunity to join an expanding terminal, which is of strategic national importance to UK energy infrastructure and security of supply. We're the largest Liquefied natural gas (LNG) terminal in Europe and eighth largest in the world by tank capacity with a site that spans over 600 acres in total.

This role is based from the Isle of Grain in Kent, and you can enjoy our hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

**Key accountabilities**:

- Work with the Grain Leadership Team and our social media agent to develop and implement communication strategies to align with the organisation’s objectives, values and corporate responsibilities.
- Work closely with our external social media agent to create an ongoing monthly schedule of content for publishing and provide contact as necessary for technical input. Ensure appropriate approval obtained prior to external release.
- Act as the primary point of contact between the organisation and the community, fostering positive relations and promoting understanding and collaboration. Actively engage with community members to understand their needs, concerns and aspirations.
- Maintain regular dialogue with Corporate Affairs and National Grid Ventures Communication teams, sharing information and content which may be suitable for wider distribution beyond the Grain LNG channels.
- Work closely with the Grain Community Action Steering Team (CAST) to support their deliverables and their community needs and contacts.

**About you**:

- Proficiency in Microsoft Office Suite and social media management tools.
- Experience in social media management and content creation.
- Strong written and verbal communication skills.
- Ability to organise, plan and prioritise work effectively.
- Cultural sensitivity and awareness when engaging with diverse communities.
- Degree or equivalent in Communications, Public Relations, Marketing or related field.

**What you'll get**:

- A competitive salary between £37,000 - £41,000 - dependent on capability.
- An annual performance bonus.
- 26 days annual leave (plus bank holidays).
- The option to buy additional or sell holiday days.
- Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%.
- A comprehensive internal training programme along with support for relevant external courses.
- Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave - so long as it's relevant to your role.
- Access to flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
- Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
- Access to apps that support health, fitness and wellbeing.

**About us**:
Grain LNG is the gateway connecting worldwide LNG to the European energy market, making a genuine difference to people's lives. Find out all about our cutting-edge operations - showcasing our leadership in powering the future - and why Grain LNG is at the forefront of energy as we move towards net zero. Watch our video here

**More information**:
At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to

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