Customer Experience Liaison
4 weeks ago
**Job Description**
Talbots is seeking a talented Customer Experience Liaison to join our team. As a Customer Experience Liaison, you will be responsible for creating a warm and welcoming environment for our customers, while also driving sales and promoting our products.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Work closely with colleagues to achieve sales and service targets, while maintaining a high level of customer satisfaction.
- Maintain accurate records of customer interactions, including feedback and complaints.
About You
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- You are a team player with a positive attitude, a strong work ethic, and a commitment to achieving sales and service targets.
- You are able to work effectively in a fast-paced environment, managing multiple tasks and priorities simultaneously.
- You are comfortable using technology, including point-of-sale systems and digital tools.
- You are available to work a flexible schedule, including evenings, weekends, and holidays, as required.
What We Offer
- A competitive salary of $50,000 per year.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A fun and dynamic work environment with a focus on teamwork and collaboration.
- The opportunity to work with a reputable and established brand in the fashion industry.
**Estimated Salary:** $50,000 per year
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