Customer Relations Specialist

6 days ago


Rochester, Medway, United Kingdom Talbots Full time
About the Role

Talbots is seeking a highly skilled Customer Relations Specialist to join our team. In this role, you will be responsible for building strong relationships with customers and driving sales growth through exceptional customer service and community outreach.

Key Responsibilities:

  • Create and foster a culture of hospitality through exceptional customer experiences.
  • Achieve sales and service metrics in key measurable areas.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer.
  • Share current products and fashion trends with customers to build trust and loyalty.

Requirements:

  • Ability to work cooperatively in a diverse work environment.
  • Possess excellent written and verbal communication skills.
  • Demonstrates strong planning and organizational skills.

Benefits:

  • Growth opportunities within the company.
  • Incentive programs for achieving sales goals.
  • Discounts on merchandise and travel.

Estimated Salary: $50,000 - $70,000 per year based on experience.



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