Customer Service Specialist

20 hours ago


Rochester, Medway, United Kingdom CV-Library Full time

**Job Description:

We are seeking a Customer Service Specialist - Vehicle Services to join our team in the Rochester area. As a key member of our Service Department, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our vehicle maintenance services.

**Responsibilities:

  • Communicate with customers about service and repair work required on their vehicle
  • Produce Job Cards and update customer and vehicle records on our in-house computer systems
  • Prepare and complete invoices for services rendered
  • Advise customers on estimated costs of repairs and timescales of work due to be completed

**Requirements:

  • A working experience within a Service Advisor role
  • The ability to upsell on service work and service plans
  • Excellent communication skills and customer focus

**Benefits:

  • A salary of up to £32,000 with OTE of circa £35,000
  • Full training provided

**Why Choose Us:

Perfect Placement is the UK's Leading Automotive Recruitment Agency, dedicated to finding the best talent for our clients.



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