Customer Service Specialist
20 hours ago
**Job Description:
We are seeking a Customer Service Specialist - Vehicle Services to join our team in the Rochester area. As a key member of our Service Department, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our vehicle maintenance services.
**Responsibilities:
- Communicate with customers about service and repair work required on their vehicle
- Produce Job Cards and update customer and vehicle records on our in-house computer systems
- Prepare and complete invoices for services rendered
- Advise customers on estimated costs of repairs and timescales of work due to be completed
**Requirements:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Excellent communication skills and customer focus
**Benefits:
- A salary of up to £32,000 with OTE of circa £35,000
- Full training provided
**Why Choose Us:
Perfect Placement is the UK's Leading Automotive Recruitment Agency, dedicated to finding the best talent for our clients.
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