Customer Service Representative
3 days ago
We are seeking a Customer Service Representative to join our retail team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a professional and courteous manner.
Job Summary:
The successful candidate will have a strong passion for delivering excellent customer experiences, a solid understanding of fashion trends, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries and resolve customer complaints in a professional and courteous manner.
- Assist customers in selecting products that meet their needs by demonstrating a strong knowledge of our products and services.
- Develop and maintain relationships with customers to drive repeat business and increase sales.
- Maintain a clean and organized store environment, including visually merchandising products and maintaining inventory levels.
- Work collaboratively with other team members to achieve sales goals and objectives.
Requirements:
- High school diploma or equivalent required.
- Prior retail sales experience preferred.
- Excellent communication and interpersonal skills.
- Able to work a variety of shifts, including weekends and holidays.
- Familiarity with fashion trends and products.
Compensation and Benefits:
This is an hourly paid position with a starting salary of $$16-$20 per hour, depending on experience. Benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.
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