Technical Support Specialist

2 days ago


Rochester, Medway, United Kingdom Info Advantage Inc. Full time

Info Advantage Inc. is a leading provider of IT services in Rochester, New York. We offer customized solutions to businesses and pride ourselves on delivering exceptional client experiences.

About the Role

We are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for resolving computer-related issues for clients.

Key Responsibilities:
  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
Requirements:
  • Prior experience in IT, customer service, or other related fields
  • Excellent communication and problem-solving skills

The estimated salary for this role is $45,000 - $60,000 per year, based on industry standards and location.



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