Customer Success Specialist
2 days ago
We are seeking a talented Sales Consultant to join our team at Vistry Kent in Rochester Riverside, focusing on delivering exceptional sales outcomes and fostering long-term customer relationships.
Primary Responsibilities:
- Promote and develop customer relationships to drive sales growth across all sites within the sales hub.
- Create and deliver professional Virtual tours of sites and house plots to customers, enhancing their overall experience.
- Work closely with customers to understand their needs and negotiate sales agreements that benefit both parties.
- Continuously evaluate and improve sales strategies, utilizing technology to stay ahead in the market.
- Closely coordinate sales visits with pre-booked customers, ensuring timely and effective execution.
- Regularly visit all sites within the specified sales hub's area to engage with customers and provide excellent service.
Required Skills and Experience:
- Successful history in customer-facing roles, handling pressure and achieving targets.
- Proven ability to generate leads and sales through telephone-based business development.
- Demonstrated capacity to meet sales targets and contribute to business growth.
- Proficiency in Microsoft Office tools and willingness to adapt to new technologies.
- Strong communication and interpersonal skills, with the ability to handle complaints effectively.
Compensation and Benefits:
- Competitive basic salary: £38,000 - £53,000 per annum.
- Mileage allowance provided.
- Flexible working arrangements possible (dependent on role).
- Up to 33 days annual leave plus bank holidays.
- Private Healthcare scheme.
- Enhanced maternity, paternity, and adoption leave benefits.
- Contributory pension scheme with competitive employer contributions.
- Life assurance - 4 x annual salary.
- Share incentive schemes available.
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