IT Helpdesk Support Specialist

1 month ago


Rochester, Medway, United Kingdom Huntress - Maidstone Full time

Huntress - Maidstone is seeking a highly motivated individual to join their IT Helpdesk team as an IT Helpdesk Support Specialist. The successful candidate will be responsible for assisting users with 1st line issues and providing excellent customer service.

The salary range for this role is approximately £24,000 - £25,000 per annum, depending on experience. Located in the UK, this position offers a unique opportunity to work in a fast-paced environment and develop skills in software and IT support.

Job Description:

The IT Helpdesk Support Specialist will be responsible for:

  • Analysis, diagnosis and resolution of software and IT issues
  • Setting up new users' hardware and applications
  • Providing excellent customer service

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Highly motivated and enthusiastic individual
  • Strong attention to detail
  • Excellent communication and interpersonal skills
  • Good understanding of IT systems
  • Previous experience in a similar role (desirable)

About the Role:

This is an exciting opportunity to join a highly established organisation and contribute to their IT Helpdesk team. If you are a proactive and self-motivated individual who is passionate about IT support, please apply with your CV for immediate consideration.


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