Resident Liaison Officer

2 weeks ago


Salisbury, United Kingdom LivGreen - Retrofit Specialists Full time

Resident Liaison

**Job Type**: Full-Time

**About Us**: Here at LivGreen we are a specialist Retrofit Contractor which provides a one-stop-shop for social and private landlords in delivering high quality retrofit projects. We prioritize teamwork, efficiency, and delivering exceptional service to our clients.

As a Resident Liaison, you will be the primary point of contact between residents and the site team. Your role is crucial in ensuring that our residents have a positive and supportive living experience. You will address concerns, coordinate community events, and facilitate effective communication to enhance resident satisfaction.

**Key Responsibilities**:

- Serve as the main point of contact for residents, addressing inquiries, concerns, and requests in a timely and professional manner.
- Coordinate and organize community events and activities to foster a sense of community and engagement among residents.
- Facilitate communication between residents and management, ensuring that all parties are informed, and any issues are promptly resolved.
- Conduct regular check-ins with residents to gather feedback and identify areas for improvement.
- Maintain accurate records of resident interactions and follow-ups.
- Collaborate with the maintenance and operations teams to address any repair or maintenance issues reported by residents.
- Assist with the onboarding process for new residents, including orientations and welcome materials.
- Develop and distribute newsletters, notices, and other communication materials to keep residents informed about community news and events.
- Mediate conflicts and provide support to residents in resolving disputes.
- Promote and uphold the company’s commitment to excellent customer service and community living standards.

**Qualifications**:

- Proven experience in a customer service or community engagement role, preferably within a construction or property management setting.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.
- Conflict resolution and problem-solving skills.
- A positive and proactive attitude towards resident relations and community building.

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Salisbury, United Kingdom Wiltshire Council Full time

    Summary The housing operations group are seeking to recruit a Resident Engagement Officer to join their team based in Salisbury. The team are responsible for promoting and enabling effective resident and leaseholder participation, by engaging and supporting tenants to become involved in community groups to influence the service and their...


  • Salisbury, United Kingdom E-zec Medical Transport Services Ltd Full time

    **Role Summary** This role of a Patient Transport Liaison Officer is to work directly with the Salisbury Discharge Team to ensure that patient flow in and out of the healthcare setting is maximised to deliver the highest level of care with strong communication skills. They are also required to work alongside trust teams, patients, E-zec control, plan &...


  • Salisbury, United Kingdom Correct Contract Services Ltd Full time

    Working hours of either 08.00-17.00 Job Purpose: Provides office services by implementing administrative systems, procedures, and policies, and monitoring of planned works for tradesmen and liaising with the client. **Duties**: - Maintains optimum workflow by following existing processes - Plans daily, weekly and monthly resource in accordance with...

  • Neighbourhood Officer

    1 month ago


    Salisbury, United Kingdom Wiltshire Council Full time

    Summary The Housing Operations Team are seeking to recruit a Neighbourhood Officer to join their team based in Salisbury. **LIVE-**WORK**-DELIVER** **About the role** The Housing Operations Team are the primary point of contact with tenants and, as a Neighbourhood Officer, you will provide a comprehensive and responsive tenancy management service. This...


  • Salisbury, United Kingdom Caring Homes Group Full time

    Job Introduction **Extraordinary lives. Outstanding people.** The life of every resident we proudly care for is extraordinary, rich in history and unique life stories. We are Caring Homes, one of the UK’s leading providers of nursing, residential and dementia care. We have beautiful homes nationwide and we’re still growing. And we know that genuine care...

  • Neighbourhood Officer

    4 weeks ago


    Salisbury, United Kingdom Wiltshire Council Full time

    Summary **THIS POST IS ONLY OPEN TO WILTSHIRE COUNCIL EMPLOYEES, WILTSHIRE CARE EXPERIENCED YOUNG PEOPLE, AGENCY WORKERS AND SOCIAL CARE STUDENTS ON PLACEMENT WITH WILTSHIRE COUNCIL** The Housing Operations Team are seeking to recruit a Neighbourhood Officer to join their team based in Salisbury on a 12 month secondment. **LIVE-**WORK**-DELIVER** **About...

  • Neighbourhood Officer

    1 month ago


    Salisbury, United Kingdom Wiltshire Council Full time

    The Housing Operations Team are seeking to recruit a Neighbourhood Officer to join their team based in Salisbury. **LIVE-**WORK**-DELIVER** **About the role** The Housing Operations Team are the primary point of contact with tenants and, as a Neighbourhood Officer, you will provide a comprehensive and responsive tenancy management service. This is a...

  • Lifestyles Assistant

    1 month ago


    Salisbury, United Kingdom Old Sarum Manor Full time

    We are looking for a Lifestyle Assistant for our new luxury care home in Salisbury We have high standards and believe that the care and service we provide is paramount, not just in what we provide, but in how we provide. The homes are our residents’ homes and we are looking for people who have the empathy and ethos to ensure we look after our residents in...


  • Salisbury, United Kingdom Wiltshire Council Full time

    Summary **THIS POST IS ONLY OPEN TO WILTSHIRE COUNCIL EMPLOYEES, WILTSHIRE CARE EXPERIENCED YOUNG PEOPLE, AGENCY WORKERS AND SOCIAL CARE STUDENTS ON PLACEMENT WITH WILTSHIRE COUNCIL** The housing operations group are seeking to recruit a Senior Neighbourhood Officer to join their team based in Salisbury. **LIVE-**WORK**-DELIVER** **About the role** The...


  • Salisbury, United Kingdom Elmfield Care Limited Full time

    Old Sarum Manor is a, luxury, purpose-built home that has all the equipment and furnishings you'd expect and more in a new home. Elmfield Care is a small but vibrant group looking after our Aged and Dementia community. We have great residents and team, of which we are looking to grow with caring, professional and passionate people who enjoy their role and...


  • Salisbury, United Kingdom Brook Street Full time

    Brook Street are proud to advertise a temporary position for an Administrator role for MOD - location: Bulford, Salisbury The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some independent judgment in carrying out instructions, under general supervision. Examples of work performed will include...


  • Salisbury, United Kingdom Girlguiding South West England Full time

    Girlguiding South West England is made up of 16 Counties and Islands. It is the leading charity for girls and young women across South West England. It has a membership of over 55,000 members of which just under 10,379 are adult members and the remaining 44,899 are girls and young women: Rainbows, Brownies, Guides and Rangers. Do you have an eye for detail...

  • Housing Officer

    1 month ago


    Salisbury, United Kingdom Pinnacle Group Full time

    **Housing Officer **(3260-g)****: **Overview**: **Ref**: 3260-g **Salary**: £25,000 - £28,000/annum + company vehicle **Location**: - United Kingdom - England - South West England - Wiltshire - Salisbury **Contract Type**: Permanent **Posted**: 05 February 2024 Pinnacle Group provides people-first, integrated services across a range of...

  • Events Officer

    1 month ago


    Salisbury, United Kingdom Defence Science and Technology Laboratory Full time

    **Details**: **Reference number**: - 326605**Salary**: - £35,970 - £44,719- Salary will be dependent on skills and experience.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer- Dstl Level 5**Contract type**: - Permanent**Business area**: - DSTL - People, Engagement & Communications Division...


  • Salisbury, United Kingdom Wiltshire Council Full time

    Summary Our Technical Housing Improvements team are seeking a Technical Housing Improvement Officer to provide design, technical and process support in the delivery of the service. **Full or part-time (30 - 37 hours per week)** **LIVE **WORK** COLLABERATE** **About the role** As a Housing Improvement Technical Officer, you will design and manage the...

  • Senior Day Carer

    1 month ago


    Salisbury, United Kingdom Old Sarum Manor Full time

    We are seeking a full time Senior Care Assistant to join our growing staff team at Old Sarum Manor Residential Care Home situated in the village of Longhedge, Salisbury. Hours: 42 hours per week. Contract: 8am - 8pm based on a 3 shift on and 3 shifts off over a 6-week rota. Pension Your role includes working under the direction of the Deputy Manager,...

  • Finance Officer

    1 week ago


    Salisbury, United Kingdom Sarum College Full time

    Payroll - To perform payroll tasks as required through to annual returns including liaison with pension providers, HMRC and other statutory organisations. 2. Financial Management - To reconcile the College’s bank accounts; - To clear the control accounts and reconcile courses; - To administer student fees including raising invoices, processing receipts,...


  • Salisbury, Wiltshire, United Kingdom Royal School of Church Music Full time

    Safeguarding is of fundamental importance to the work of the RSCM at every level, so this is a vital role which involves working collaboratively with staff and volunteers across the UK to ensure safeguarding policies and procedures are implemented and kept under review, keeping up to date with legislation and best practice.You will act as the RSCM's Lead...


  • Salisbury, United Kingdom AWD online Full time

    The organisation is looking for a Business Support and Service Development Officer to join their busy Tenders and Service Development team at their Head Office, based in the heart of Salisbury. The role of Business Support and Service Development Officer will be a blended working style, consisting of 2 days in the head office (Salisbury town centre) and 3...

  • Digital & IT Officer

    1 month ago


    Salisbury, United Kingdom Wessex Community Action Full time

    **Digital & IT Officer** **Place of work: Salisbury Office (hybrid working considered)** **Hours: 28 hours per week (Self-employment considered)** **Reporting to: CEO** **Salary:£33,297 (FT equivalent - pro rata) 28hrs = £27.991.00** **Contract: Permanent** **Background.** At WCA we are on a mission to create **connections, solutions and...