Customer Service Advisor and Warehouse Assistant

6 months ago


St LeonardsonSea, United Kingdom TreatBox Full time

**About us**

When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm cares about our brand and enjoys being part of a team

TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team.

**Responsibilities**:

- Assist customers with product information, order status, and issue resolution
- Enter and update customer information in the database with accuracy and attention to detail
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
- Handle customer complaints or concerns with empathy and problem-solving skills
- Follow company policies and procedures to ensure customer satisfaction

Qualifications:

- Fluent in English, both written and verbal
- Strong data entry skills with a high level of accuracy
- Ability to analyze customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written
- Familiarity with phone etiquette and professional communication

You will need to
- Be organised, committed, and good at time management
- Care about the detail and have high standards
- Have a willingness to ‘muck in’ when it’s busy and stay calm under pressure
- Hard-working self-motivated and able to self-manage.
- Be happy to participate in social media content - Instagram stories etc. (Nothing too crazy, don’t worry)
- The Warehouse is cold in the winter so please be prepared.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits. The company reserves the right to modify the duties or requirements of the position at any time.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.49 per hour

Expected hours: 18 - 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- St Leonards-on-Sea (required)

Work Location: In person



  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be editing orders, updating...


  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    **Monday, Tuesday, Thursday & Friday between 8am-6pm - **with the occasional weekend & additional days. **Hours** Range between 8am - 6pm - **Overtime when busy** TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the...


  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be editing orders, updating...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: Up to £24,000 per annum **Location**: St Albans **Contract**: Full time, Permanent **Hours**: Monday to Friday 9am - 5.30pm **COMPANY PROFILE** This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans. Supporting companies within the...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated Customer Service Advisor to join our Customer Service Team based in Hastings. Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to join our busy team. This position would...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated** Customer Service Advisor** to join our **Customer Service Team** based in **Hastings.** Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to join our busy team. This...


  • St Leonards-on-Sea, United Kingdom Sammons Recruitment Group Full time

    Are you looking for a new role, do you have great customer service skills? Well I have the role for you. Our Client are a leading provider of goods, who are looking for a Customer Service Advisor to join the company and help the contract manager in delivering the best possible service to their customers. **About the role** - Being the point of contact for...

  • Service Advisor

    6 months ago


    St Leonards-on-Sea, United Kingdom SLM Group Ltd. Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SLM Select Hastings! - **Salary**: £34,000 OTE (£24,000 basic) - **Exciting benefit package!**: - **Length**: Full Time/Permanent - **Role**: Service Advisor - **Location**: SLM Select Hastings We are looking for someone enthusiastic and motivated to join our...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated **Customer Service Advisor** to join our Customer Service Team based in **Hastings** on a **6 month Fixed Term Contract.** Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service...


  • St Leonards-on-Sea, United Kingdom TreatBox Full time

    _JOB ID: 03031_ We are currently seeking a Customer Service, Admin & Gift Assistant. When someone joins us, we want them to grow with us as the business does, so someone willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be checking stock levels and handling the ordering of stock, assisting with any office...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    Join Our Team as a **Customer Service Adviso**r in **St Leonards on Sea!** **Conveyancing Direct Ltd **is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a **Customer Service Advisor** to join our busy team. Are you passionate about providing exceptional...


  • St Leonards-on-Sea, United Kingdom ASL Recruitment Full time

    Our client is an established production company based in St Leonards on Sea, East Sussex. They are currently looking for a **Customer Relations Advisor** to join their hardworking dedicated team on a part time basis in St Leonards on Sea, East Sussex. As a **Customer Relations Advisor** you will be making daily telephone calls calling the companies existing...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?Join...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Executive **Salary**: £27,000 - £31,000 per annum **Location**: St Albans **Contract**: Permanent, Full Time **Hours**: Shifts between Monday - Sunday, between 9am and 8pm **COMPANY PROFILE** Our client, a well-established organisation is looking for an experienced Customer Service Experience Executive to join their team in...


  • Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?...


  • Stoke-on-Trent, United Kingdom Overclockers UK Full time

    Overclockers UK is famous throughout the enthusiast PC community for its expertise in performance hardware, overclocking and modding. Through our innovative approach, we are a leading online provider of gaming PCs, components and peripherals. Overclockers UK is part of the Pro Gamers Group, an international e-commerce company with more than 700 employees at...


  • St Leonards-on-Sea, United Kingdom Sainsbury's Full time

    **Location** - Sedlescombe Road Store, Sainsbury's Supermarkets Ltd John Macadam Way, St. Leonards-On-Sea, TN37 7SQ **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 231797 We’d all like amazing work to do, and real work-life balance. That’s waiting for...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...


  • Burnham-on-Sea, United Kingdom UK 3B Scientific Ltd Full time

    UK 3B Scientific Ltd. is looking for a Part Time Customer Services Advisor to help us cope with a increase in sales over the last 12 months. In the UK, 3B Scientific is a small team but we are part of a much larger global organisation with its HQ in Hamburg, Germany. We are manufacturers of medical simulators and anatomical models and sell these mostly into...


  • Southend-on-Sea, United Kingdom Lifestyle Department Store Full time

    We're expanding the team! You will be part of the online team, reporting directly to the Marketing Manager. You will be responsible for assisting the online and instore teams. You will be the first point of contact for our online customers & the go to for our instore customer queries. The focus will be on your ability to have conversations with customers...