Customer Service and Warehouse Assistant
7 days ago
**Monday, Tuesday, Thursday & Friday between 8am-6pm - **with the occasional weekend & additional days.
**Hours** Range between 8am
- 6pm - **Overtime when busy**
TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team.
When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team
You’ll be editing orders, updating addresses, and dealing with customer queries and complaints and printing orders.
In between helping customers, you may also be helping in the warehouse to pick and pack orders.
Customer service experience is essential and one must have experience in dealing with actual customer service issues.
You will need to
- Be organised, committed, and good at time management
- Care about the detail and have high standards
- Have a willingness to ‘muck in’ when it’s busy and stay calm under pressure
- Hard-working and self-motivated and able to self-manage.
- Be happy to participate in social media content - Instagram stories etc. (Nothing too crazy, don’t worry)
- The Warehouse is cold in the winter so please be prepared.
Feel free to contact us if you have any questions. We look forward to hearing from you
**Job Type**: Part-time
**Salary**: £10.49 per hour
Expected hours: 18 - 30 per week
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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