IT Service Desk Adviser

1 month ago


Norwich, United Kingdom University of East Anglia Full time

**IT and Computing Service**

**IT Service Group**

**IT Service Desk Adviser (3 Posts)**

**Ref: TC836**

**£21,197 to £23,144 per annum**

You will be the public face of our busy UEA IT Service, based within our Service Desk Team providing IT support services to UEA students, staff and visitors.

A good general education, including passes at GCSE at Grade C or above in English and Mathematics (or equivalent qualification) and/or significant experience in a directly relevant role is essential.

Evening and weekend working is required as part of a 5 day rotating shift pattern covering the opening hours of the Service Desk between 8am and 7pm on weekdays, and 11am and 7pm at weekends.

We have three full-time posts immediately available, on a fixed term basis ending 31 July 2023.

**Closing date: Wednesday 1 February 2023**

The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism anda Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024.



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