Service Desk Team Leader

7 months ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Initiates plans and modifies Service Desk work programmes to meet Trust requirements. The Service Desk Team Leader must possess excellent communication skills and understand the importance of providing outstanding customer service, while working efficiently and professionally under pressure. The role requires strong organisational skills and the ability to make decisions while balancing the varying priorities of open calls. Please refer to the Job Description for the full specification of responsibilities and requirements for this post


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