Team Leader
6 months ago
**Team Leader - Norwich - ARD999522**
Do you have experience within a **contact centre environment**? Are you looking for the opportunity to take your next step on the career ladder with us?
We’re looking for a talented **Team Leader** to join us in our Norwich office. You will use your knowledge and experience to have direct responsibility for a team of Customer Service Executives. You will effectively manage your team to deliver excellent customer service and support them by conducting regular 1-2-1’s, coaching and development. You will ensure the team’s day-to-day servicing and administration of client insurance requirements is completed in a timely, technically accurate and cost-effective manner.
**Want to know more? What does the role of a Team Leader here involve?**
- Lead, motivate and support your team in the delivery of required business KPI’s.
- Support the department in meeting all quality and regulatory standards.
- Proactively coach and develop your team to increase overall capability through using your specialist knowledge and experience.
- Provide technical expertise and support to both internal and external stakeholders.
- Creating an engaging and supportive environment that encourages your team to meet their full potential.
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within your team.
**What are we looking for in our next Team Leader?**
- Experience of meeting financial, operational, service and quality KPI’s.
- An individual who can lead by example and is a role model to others.
- Experience in people management, including motivation, coaching, development, and performance management is desirable.
- Insurance experience would be advantageous.
- Experience of working within a regulated financial services environment.
- IT Skills: Microsoft Outlook, Word, Excel, Power Point.
In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain ACII qualification to boost your knowledge and career prospects.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
For more information, reach out to the relevant senior leader for the area for a conversation or to request a full job description.
AIB
-
Team Leader
1 month ago
Norwich, United Kingdom Ardonagh Advisory Full timeTeam Leader - Norwich - ARD1056023 #AIB #LI-RM1 Team Leader - Norwich We’re on the hunt for a talented Insurance Team Leader who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships. As a Team Leader you will be responsible for the day-to-day...
-
Team Leader
6 months ago
Norwich, United Kingdom Scott Pallets Full timeJob Advert **Job Title**: Team Leader **Salary**: £12.50 per hour **Hours**: 14:00 - 22:00 (Monday to Friday) **Your role**: A fantastic opportunity has arisen for a Team Leader to join our onsite sort and repair team at the Smurfit Kappa Norwich site. Reporting to the Regional Director, this role will be responsible for leading a team of operators to...
-
Team Leader
3 weeks ago
Norwich, United Kingdom Gourmet Burger Kitchen Full timeLead the Charge at GBK!Are you a natural leader with a passion for food and a knack for bringing out the best in people?Gourmet Burger Kitchen (GBK) is on the lookout for an enthusiastic and motivated Team Leader to join our crew.If you're ready to take the next step in your career and help deliver an exceptional experience for our customers, this could be...
-
Team Leader
6 months ago
Norwich, United Kingdom Card Factory Full timeJob Introduction **Location: 5 SOVEREIGN WAY ANGLIA SQUARE NORWICH NR3 1DZ** **Contracted Hours Available: 8** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and...
-
Team Leader
4 months ago
Norwich, United Kingdom WHSmith Full timeYou have already applied for this job. Application limit reached. {{LimitExceededMessage}} Job share URL Featured Job Allows Referral Featured Job Allows Referral Team Leader | WHSMith Careers
-
Team Leader
2 months ago
Norwich, United Kingdom Iceland Full timeDescription The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country. We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...
-
Team Leader
6 months ago
Norwich, United Kingdom Card Factory Full timeJob Introduction Location: 5 SOVEREIGN WAY ANGLIA SQUARE NORWICH NR3 1DZ Contracted Hours Available: 8 Role Responsibility We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer...
-
Warehouse Team Leader
6 months ago
Norwich, United Kingdom Thurlow Nunn Full timeJob Advert Are you an experienced and motivated individual with a passion for leading teams and optimising warehouse operations? Thurlow Nunn Distrigo, a prominent parts distribution business, is actively seeking a Warehouse Team Leader to join our dynamic team. **Position: Warehouse Team Leader** **Location: Norwich** **Salary: £26,000 - £28,000 per...
-
Electrical Team Leader
4 weeks ago
Norwich, United Kingdom Todd Hayes Ltd Full timeElectrical Team Leader Our prestigious unique market leading client, based in Wymondham, is currently seeking an Electrical Team Leader, to join their growing team.
-
Team Leader
6 months ago
Norwich, United Kingdom Hungry Horse Full timeCompany Description As Team Leader, you’ll lead by example making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and...
-
Electrical Team Leader
4 weeks ago
Norwich, United Kingdom Todd Hayes Ltd Full timeElectrical Team Leader Interested in this role You can find all the relevant information in the description below.Our prestigious unique market leading client, based in Wymondham, is currently seeking an Electrical Team Leader, to join their growing team.This is a full time, permanent position, based in Wymondham Benefits: Electric car scheme Health cash...
-
Team Leader
5 months ago
Norwich, United Kingdom Costa Coffee Full timeTeam Leader Costa Norwich NEXT Longwater RP, Longwater Retail Park, Norwich, Norfolk, United Kingdom Req #72124 17 July 2024 Team Leader (Barista Maestro)- Next Norwich - 20 hours per week - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve...
-
Hygiene Team Leader
2 weeks ago
Norwich, United Kingdom D R Newitt & Associates Full timeHygiene Team Leader 3 Set Days Per week £31,000 Norfolk Description We seek a Hygiene Team Leader to join a growing food company. As the Hygiene Team Leader, you will maintain a clean and safe working environment, ensure compliance with hygiene standards, and oversee a team of hygiene professionals. Your attention to detail, ability to lead and motivate a...
-
Team Leader
7 months ago
Norwich, United Kingdom Greene King Full timeCompany Description As Team Leader, you’ll lead by example making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and...
-
Housekeeping Team Leader
4 weeks ago
Norwich, Norfolk, United Kingdom Healthcare Homes Full time**Job Title:** Housekeeping Team Leader Salary and Working Hours:We are seeking a highly motivated and experienced Housekeeping Team Leader to join our team at Olive House in Newton Flotman. The successful candidate will be responsible for ensuring the cleanliness and overall appearance of our home, both in communal areas and individual rooms.The role...
-
Team Leader
6 months ago
Norwich, United Kingdom WHSmith Full time**Sales Assistant - WHSmith - Norwich Railway** Contract Type: Permanent Working hours: 16 hour contract. As a Team Leader in our Norwich Railway store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our...
-
Production Team Leader
4 weeks ago
Norwich, United Kingdom Zest Full timeAre you a natural leader with a passion for driving results?The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Looking to have a 3 day weekend, EVERY WEEKEND?We're partnering with a highly reputable food manufacturer that are experience a huge period of growth!As the...
-
Electrical Team Leader
3 weeks ago
Norwich, United Kingdom Todd Hayes Ltd Full timeElectrical Team Leader Our prestigious unique market leading client, based in Wymondham, is currently seeking an Electrical Team Leader, to join their growing team. This is a full time, permanent position, based in Wymondham Benefits: Electric car scheme Health cash plan from Bupa Flexible working 25 day holiday Pension scheme Bonus scheme ...
-
Production Team Leader
4 weeks ago
Norwich, United Kingdom Zest Full timeAre you a natural leader with a passion for driving results?Looking to have a 3 day weekend, EVERY WEEKEND?We're partnering with a highly reputable food manufacturer that are experience a huge period of growth!As the Production Team Leader, you'll be at the heart of the organisation's operations, working within a fast-paced environment where you will be...
-
Hygiene Team Leader
2 weeks ago
Norwich, United Kingdom CV-Library Full timeHygiene Team Leader 3 Set Days Per week £31,000 Norfolk Description We seek a Hygiene Team Leader to join a growing food company. As the Hygiene Team Leader, you will maintain a clean and safe working environment, ensure compliance with hygiene standards, and oversee a team of hygiene professionals. Your attention to detail, ability to lead and...