Team Leader

7 months ago


Norwich, United Kingdom Hungry Horse Full time

Company Description

As Team Leader, you’ll lead by example making sure the team have everything they need so the shift runs like clockwork You’ll make sure the team maintain high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

**We’re all about rewarding our team’s hard work, that’s why**

You’ll receive a competitive salary, pension contribution as well as:

- ** The chance to further your career across our well-known brands **- as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- ** Discount of 33% for you and 15% for your loved ones on all of our brands** - so you enjoy your favourite food and drink at a discount.
- ** Free employee assistance program** - mental health, well-being, financial, and legal support because you matter
- ** Discount of 50% for you and 25% for your loved ones** at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank.
- ** Wage Stream** - access your wage before payday for when life happens.
- ** Retail discounts** - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more

**Job Description**:
**As a Team leader, you will**
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
- Making sure the pub is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

**What you’ll bring**
- A great eye for detail, making sure every pint is poured to perfection
- A role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude to and real team player


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