Support Coordinator

4 weeks ago

Luton, United Kingdom Social Interest Group Full time

**ABOUT THE ROLE**

We're hiring a Support Coordinator to join us on a 12-month fixed term contract. You will specialise in supporting family and carers, developing partnerships and resources as the lead for Luton to enable family and carers voices to be heard. You will establish links between established care networks across Luton and offer specialised advice, signposts, advocacy and support for those in an official or unofficial caring capacity.

You will contribute to developing trusting relationships with our participants, engaging with them through key working activities, identifying the needs, goals, and skills of the participant and provide them with pathways, support, and appropriate interventions that will enable successful resettlements.

**ABOUT THE SERVICE**

The Penrose **Mental Health Floating Support** (MHFS) service delivers support to individuals living within the community who have support needs pertaining to their mental health and wellbeing. The service works alongside statutory services, with the aim of moving people on to independent living within two years.

Who is the service for & what is it funded/ accessed to deliver?
- Men and women, aged 18+
- Our clients have a primary mental health need, including complex needs and dual diagnosis

All our clients have a personalised support plans and proactive support work, to engage them with the opportunities available to them to live independently in the community, develop their social skills and independent living skills. We work with clients to improve their health and wellbeing, including supporting people to manage their mental health condition and crisis prevention.

**ABOUT US**

The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change - YouTube

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group

**Benefits, including Non-Contractual Perks**
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
- **If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you**_

**ABOUT YOU**

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

**OVERVIEW OF KEY RESPONSIBILITIES**
- Be the point of contact for advice and guidance for the Synergy team and enable a portfolio of resources to be produced, and case studies on additional gaps and areas of needs to effectively and successfully meet the needs of family and carers across the Luton.
- Take ownership of being the family and carers lead, developing key partnerships and networks with other providers such as BLMK Community Transformation Agenda, the Blended Work with ELFT, The Complex Emotional Needs Transformation Agenda, Healthwatch Luton, the Recovery College and The Luton MH Collaborative**.**:

- Manage and run group working activities and focus sessions with relevant participants, as well and internal and external partners.
- Develop strategies for engaging with local schools, to ensure that the SIG-Penrose offer is well promoted, and that Family Workers and Pastoral Care leaders have a poi

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