MDT Support Coordinator

1 month ago

Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

Job summary

This is an exciting opportunity to join the Cancer MDT support team which offers an opportunity for personal development and career progression.

We are looking for a MDT Support Coordinator to support the accurate and timely collection of cancer waiting time (CWT) data in line with the Cancer Waiting Times Guidance.

The post holder will be required to provide comprehensive administrative support to the cancer performance team and multi-disciplinary teams; working closely with all members of the teams as required in the preparation of meetings; operating video-conference equipment and the collection and presentation of patient related data.

The post holder will work closely with the MDT Pathway Facilitator to ensure that all pertinent actions on the patient pathways are progressed in a timely manner.

This role also incorporates responsibility for providing cover to support Band 4 responsibilities in times of absences.

To undertake this role you will need to have a positive and pro-active approach to work, have the ability to meet deadlines involving high volumes of data within strict/tight time frames and a high level of data accuracy.

You will also need to be a good team member, use your initiative, be methodical and have excellent communication skills as you will be liaising with people of all disciplines across the Trust.

Awareness of patient confidentiality is a pre-requisite at all times.

Main duties of the job

To support the accurate and timely collection of cancer waiting time (CWT) data in line with the Cancer Waiting Times Guidance

To provide comprehensive administrative support to multi-disciplinary teams; working closely with all members of the teams as required in the preparation of meetings; operating video-conference equipment and the collection and presentation of patient related data as required.

To work closely with the MDT Pathway Facilitator to ensure that all pertinent actions on the patient pathways are progressed in a timely manner.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

Job description

Job responsibilities

To be highly organised & well motivated with a logical approach to work to be undertaken in accordance with training & local protocols.

To prepare, organise & facilitate Multidisciplinary Team meetings by collating all relevant patient information to enable full discussion of patient management by the clinical teams. To develop close working relationships & communication links with clinical teams. To ensure clinical team members are made aware of CWT target dates at all times and to liaise with the teams and assist with the progress of all patient pathways. To prepare the MDT meeting room as required, ensuring meetings are run efficiently and productively, using the appropriate resources available and processes in place, and ensuring all technical checks are made prior to the start of the meeting. To accurately record the outcome of clinical decisions made by the Consultant, as recorded in the medical notes as necessary. To ensure adequate quantities of supporting paperwork are copied and available to each Multidisciplinary Team, as needed. To ensure that CWT and MDT pro formas are completed accurately and in full, and that the data is recorded on to Infoflex within the necessary timeframes. To fully utilise all Hospital systems & third party reports to obtain/verify relevant patient information. To ensure Infoflex is accurately updated in a timely fashion. To develop working knowledge of the Infoflex System to ensure accurately and timely collection of CWT data. To bring to the attention of the Cancer Performance Lead any potential delays in pathways which will result in CWT breaches, as soon as these are identified, in accordance with breach protocols. To ensure all CWT processes/protocols are implemented & actioned within the necessary timeframes in order to avoid breaches of the cancer pathway national timescales. To maintain local MDT Protocols as required to fully support service provision. To provide cover MDT support as required. To support in ensuring tertiary referrals are actioned by end of next working day. To be able to work the video-conference equipment. To undertake daily tracking, progress & collection of all relevant patient data onto Infoflex. To prepare breach reports and timelines for all confirmed breaches, obtaining validation from consultants ensuring reports are submitted within required timeframes. To handle sensitive or contentious information appropriately, using tact, diplomacy and persuasive skills as required to achieve best outcome. Develop a clear understanding and interpretation of CWT standards To ensure that telephone calls are dealt with promptly and appropriately in a professional and efficient manner. To maintain and develop personal skills through participation in continuing education including attendance at Network Training Events. To maintain and develop relationships within the department, the Trust, and with outside agencies. To support training and development within the team where appropriate and necessary. To undertake any other relevant duties as requested by the General Manager Cancer Services. Person Specification

Qualifications

Essential

English, Maths, and Biology or Science GCSE Grade C or above. NVQ3 or equivalent level in Microsoft Word, Excel, and Access. Working knowledge of iPM/PAS or similar type database.

Desirable

Previous experience managing patient pathways. Previous NHS experience.

Experience

Essential

Demonstrates having met deadlines involving high volumes of data within strict/tight timeframes Working within a team or independently. Proven use of Microsoft Office packages [or equivalent]. Previous experience of working in the NHS Understanding complex & sensitive information. Working within a team or independently. Proven use of Microsoft Office packages [or equivalent]. Understanding complex & sensitive information.

Desirable

Experience of working with Health Records

Knowledge

Essential

Understanding of the need of confidentiality awareness at all times. Understanding of the importance of accuracy in a data collection environment. Computer literacy and numeracy

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