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Sales Support Coordinator

4 months ago

Luton, United Kingdom Eaton Full time

**_PRIMARY FUNCTION:_**

**_ESSENTIAL FUNCTIONS: _**
- Provide first line Sales Office activities including answering and dealing with incoming phone calls and ensuring excellent communication and coordination through the sales team.
- Build strong relationships and work closely with the Sales team to support any sales activities including dealing with literature requests.
- To enter all customer orders onto the Sales Order Processing (SAP) system ensuring all queries are adequately resolved prior to order entry.
- Optimise OTTR by ensuring that orders are placed in accordance with customer required date, liaising with relevant departments for agreement and providing confirmation to the customer.
- Create quotations for customers and follow - up proactively with the aim of securing orders for MTL.
- Ensuring a professional, high level of customer support at all times.
- Develop strong relationships with key departments such as Credit Control, Planning, Production and the Shipping Team in order to provide regular and accurate feedback to customers at each stage of their order in a standard format.
- Work with other internal departments to ensure seamless business activities are maintained in support of customers.
- Any other ad hoc duties as assigned

**Qualifications**:
Qualifications/Experience
- Strong knowledge of SAP
- Excellent attention to detail
- Strong organizational skills and ability to effectively prioritize
- Excellent communication skills
- Fluent in English and ideally a second language
- Technical knowledge of MTL products would be an advantage

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

**Job: Sales**

**Region: Europe, Middle East, Africa**
**Organization: EPG CHD MTL Measurement Technology Limited**

**Job Level: Individual Contributor**
**Schedule: Full-time**
**Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No**
**Does this position offer relocation?: No**
**Travel: No