2nd Line Support

1 month ago


London, United Kingdom Hays Specialist Recruitment Limited Full time

2nd Line Support - 6 Week Contract - £25 per hour Inside IR35 - Enhanced DBS required
**Your new role**An education institution located in the East London require a 2nd line support to support the team on a short term 6 week engagement.
This role is fully on site, 5 days a week and you will work 36 hours a week. You will be supporting the team with the following:

- Assist with the migration/installation of the new Sharp MFD's
- Assist/deployment of the Darktrace solution
- Assist patching of Windows Servers and workstations
- Network troubleshooting and configuration of ports/switches/vlan
- Consolidate/delete unused GPOs and OU's
- Assist with onboarding of new staff e.g. account creation, permissions
- Support technicians with escalated tasks to 2nd/3rd line support
- Deployment of new equipment e.g. laptops/desktops
- General IT support
- BAU tasks.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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