Business Systems Lead

6 months ago

Tadworth, United Kingdom The Children's Trust Full time

You will oversee the variety of day-to-day administrative systems functions, associated with the collection, retrieval, accessibility, and use of all business systems, whilst ensuring data integrity and security.

You will work with business systems owners to determine requirements for maintenance of Access Systems and any systems changes and project manage development plans for existing systems

Staff benefits include shuttle bus, and moreRead more below.

**Role Requirements**
- Act as a trusted, technical specialist for our business systems, by developing a comprehensive and rigorous knowledge-base of the software architecture, whilst overseeing its maintenance and ensuring the department (and by extension, the organisation) benefits from its full capabilities.
- Ensure that processes are automated (as far as reasonably practicable) and that business systems are fit for purpose, with technical requirements delivered in a timely manner.
- Ensure that technical and procedural processes are in place to guarantee data quality and integrity, by utilising single sources of truth and streamlining database queries.
- Develop and maintain an in-depth and up-to-date knowledge of both regulatory requirements and daily operational practices, to ensure effective, efficient and compliant business systems.
- Manage and maintain day-to-day management of the business systems and the data held within them, working with the Business System Administrator and the system superusers.
- Act as the primary liaison between business system vendors and The Children’s Trust; regularly liaising to ensure continued development (in order to meet organisational needs) and utilise/attend relevant user groups and forums, to remain up-to-date with system developments.
- Identify, develop and implement any required staff training/coaching, through the delivery of training sessions/workshops and the production of any necessary training manuals/resources, to increase staff’s technical skillset and ensure that they are able to support the required technologies.
- Proactively liaise and communicate with departments across the organisation, to ensure that constructive feedback is received, and information needs are met in a timely manner.
- Develop and review policies and procedures impacted by the implementation of any new system developments.
- Liaise with internal stakeholders and external venders to ensure the requirements of the business system owners are being met.
- Raise issues on behalf of business system owners and users and work with external providers to ensure issues are resolved.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

**Interview Date: TBC**

**Terms and Conditions**

**_ Strictly no agencies, please._**
- As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion._

**About Us**

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

**Staff Benefits**

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

**Rehabilitation of Offender’s**

We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.

**NHS Covid Pass**

The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tad

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