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Office Administrator

4 months ago

Buckinghamshire, United Kingdom Bucks and Berks Recruitment Full time

Our client, a family run business, is looking for an experienced Sales Support Administrator to provide support to the Key Accounts team.

Working alongside an existing Account Manager, your main responsibilities will include; sales order input, customer updates and account support. You will provide troubleshooting information, reports and act on customers' needs while helping in forecastingand production timelines.

Salary is £22k - £26k plus benefits.

Duties include
- Inputting orders and updating customer records
- Keeping clients up to date with orders and any delays
- Processing refunds and returns
- Preparing quotes
- Working closely with Account Manager
- Ordering stock from suppliers
- Assisting with forecasting and running reports
- Booking on shipments for international delivers and creating commercial invoices

Skills/Experience
- Administrative & Customer Service experience
- Happy to help with packing orders during very busy times
- Written and Verbal communication skills for clear interactions with Customers and Account Manager
- Data entry skills for accurately inputting orders and updating customer records
- Organisation skills for managing different customer cases simultaneously
- Can do attitude
- Driving licence

As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.