Client Services Administrator

5 months ago

Buckinghamshire, United Kingdom Intertek Full time

As a **Client Services Administrator, **you will provide administration, audit scheduling, and customer care services and support to Intertek SAI Global Assurance clients throughout the UK.

**ABOUT THE COMPANY**:
**Intertek SAI Global Assurance **utilises its globally recognised brand to mitigate risks across organisations’ processes, operations and supply chains. It provides Assurance services, including management systems certification and second party audits across a wide variety of end-markets.

**ABOUT YOU**

As a **Client Services Administrator **, we are looking for an individual with a positive customer focused attitude and with the ability to adhere to deadlines in a fast-paced environment. You will be responsible for the completion and/or escalation of the workload allocated to you.

**Required skills and experience**
- Good IT literacy level, knowledge of MS Office
- Proven customer service skills
- Experience of administration in a professional services environment
- Proven track record of working in a fast-paced business
- Experience in working to tight deadlines and to work schedules which can be interrupted from time to time due to customer requirements
- Experience using a variety of databases

**ABOUT THE OPPORTUNITY**

**Key activities**:

- To allocate work to the audit teams based on competence, availability, location and customer priorities
- To produce and maintain a clear work plan of allocated work, completed work and forecasted work
- To build and maintain good working relationships with key stakeholders in the office and field, to maximize the delivery of work in an efficient and competent manner
- To keep up to date with both administration and database management in relation to audits booked and client interaction

**Hybrid working: 2-3 days at Milton Keynes office, MK5**

**Full Time. Permanent.**

**WHAT WE OFFER**

Join **Intertek, SAI Global Assurance **and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
- Competitive salary/benefits
- Development and career opportunities around the Globe
- Working in a highly motivated team and dynamic working environment

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.

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