Administrator

3 days ago


Swinton, United Kingdom Kenny Waste Management Ltd Full time

No Agencies Please.

Due to an exciting period of growth, Kenny Waste Management are recruiting for an Administrator to join our Commercial Waste team.

Kenny Waste Management have been providing an environmentally safe and controlled waste management service for over 30 years, and with continuous investment we now process over 15,000 tonnes of waste each month.

Recover > Divert from Landfill > Recycle, are the core values that underpin everything we do. This focus means we can proudly report to have a 99% diversion from landfill rate as the leading independent total waste management business in Manchester.

**JOB DUTIES**
- Inputting leads produced by our sales reps onto our CRM system, including setting tasks to follow up
- Help managing the pipeline from leads to quote sent all the way to live site
- Sending quotes and contracts to potential customers
- Producing risk assessments including accurate locations & photos to help our drivers carry out smooth and prompt services.
- Issuing payment links consisting of direct debit and advance payment links for customer to activate before delivering any containers
- Taking payments from customers over the phone
- Setting up companies, contacts and sites on our operational system and booking deliveries for bins, skips and Fels ensuring the pricing inputted is accurate and setting up a service schedule
- Liaising with subcontractors for any additional services not covered on our own wheels e.g. food waste, clinical waste etc.
- Answering general phone calls and assisting with the query or passing to the relevant department to help
- Assisting with reports and ensuring the deals on the CRM system are in the correct deal stage
- Cleansing CRM system
- Assisting resolving customer and supplier queries
- Updating prices and schedules for upgraded contracts or setting up new accounts for customer business name changes etc
- Other adhoc duties e.g. producing waste and weight reports for customers if requested and generating mileage spreadsheets for the sales reps to send to payroll

**SKILLS**
- Strong administration skills
- Excellent verbal and written communication
- Customer service
- Communication
- Problem solving

**QUALIFICATONS**
- Maths & English GCSE or equivalent

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday

Work Location: One location


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