Fleet & Field Administrator

6 months ago


Worcester, United Kingdom Worcester Bosch Full time

Company Description
**We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.**

**First thing’s first, we’re flying the flag for a more responsible age of heating in the UK, looking after both people and the planet. The world needs more green technologies and we’re right in the thick of it, with our brand-new heat pumps and hybrid heating systems.**

**But it’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause - delivering brilliant customer support and exceptional engineering.**

**And as an organisation of more than 1,800 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work - we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.**

**If that sounds like something you’d like to be a part of, we’d love to meet you.**

**Come and work #LikeABosch**

**Job Description**:

- Work within a team supporting circa 600 company vehicles to offer world class customer service to all our associates.
- Maintain accurate databases of vehicle and driver amendments and deal with all associated administration to ensure that we have full visibility of the fleet, and the business is legally compliant.
- Plan and organise the annual LCV exchange program and liaise with all internal and external key stakeholders to ensure the plan is delivered on time.
- Facilitate the resolution of driver issues and requests.
- Responsibility for the full life cycle of the LCV fleet. From placing the orders to checking and receiving new vehicle deliveries. Ensuring a full professional handover to our drivers, reallocation of vehicles when required and arranging the return to lease after the term has expired.
- Take responsibility for the aftersales equipment storage area, to include maintaining correct stock levels and issuing and restocking of equipment as necessary.

**Qualifications**:

- Formal qualification in Maths & English up to GCSE level or equivalent.
- IT Skills in Microsoft Word, Excel, Outlook & PowerPoint is an advantage.
- Full driving license.
- Good organisational skills.
- Able to work under own initiative and in time pressured environment.
- Flexible and adaptable.
- Results orientated.
- To be customer focused, committed and self-motivated.
- To always operate with compassion and discretion.

Additional Information

**Working Hours**: 40 hours per week

**Working with us comes with the following benefits**:

- 25 days annual leave per year plus bank holidays - additional service days accrued after 5 years
- Eligibility for our Company Performance Bonus (up to £1,500 gross per annum)
- Enhanced pension contributions
- Access to the Perkbox and My Benefits platforms giving access to discounts, healthcare plans, group income protection and death in service benefits
- Discounts on products from across the Bosch Group
- Subsidised onsite café and canteen
- Health & wellbeing support including over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
- Volunteering days
- Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
- Policy to support growing families
- Access to self-service training platform containing over 200 Bosch approved programmes
- Networking opportunities across Bosch UK including a mentoring programme
- And more


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