Office Coordinator

3 months ago


Leicester, United Kingdom Envtec Services Ltd Full time

Duties will include the following:
Working as part of the Envtec team providing support to the Service and Reactive teams ensuring great customer service to our customers, whilst supporting our engineers on the road across the UK.

Key Responsibilities.
- Maintaining and developing a good relationship with customers.
- Programming and co-ordinating of our client’s pre-planned maintenance works and organising the engineer’s daily schedule as well as raising re-active jobs.
- Solving problems within customer base alongside the service co-ordinator, customer relations and accounts departments.
- Maintaining and updating information relating to all activities on Protean as well as quoting works diagnosed on engineer’s visits.
- Ensure that all enquiries, quotes, call backs etc are completed quickly and efficiently within given timescales;
- Talking to suppliers and customers daily.
- Answering the phones and general office duties

The ability to resolve sensitive issues and to think laterally and provide our customers with solutions to their issues is paramount. Self-motivation and the desire to succeed without the need for constant management is also essential to ensure that your time is used to the full in providing high quality service to our customers, whilst producing revenue for the department and ensuring its viability and expansion. Attention to detail is a high priority due to maintaining records.

Must have a minimum of two years administration experience, excellent computer skills and experience with MS Office programs (Excel, Word etc) self-motivated, good numeracy and literacy skills, good organisation skills and communication.

The role holder should be capable of dealing with all admins with regards to giving support to the departmental co-ordinators.

It is Company policy that individuals are as flexible in their work as possible; therefore, employees are expected to perform any other duties as reasonably instructed to do so by their immediate Line Manager.

An excellent working environment is provided with benefits that include the following:
Twenty days annual holiday plus all bank holidays. Working hours are 9.00am to 5.00pm (4.30pm on a Friday) with one hour for lunch. Salary based on experience. Private health cover is also offered after a successful three-month probation period. Own transport is a must due to the location of our offices based in Huncote in Leicestershire LE9 3LE.

Please send CV and cover letter to apply

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Leicester, LE9 3LE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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