Partner Engagement Specialist

1 month ago


Edinburgh, United Kingdom Scottish Water Full time

Together we are Trusted to Serve Scotland.

Partner Engagement Specialist

The Transformation Office is seeking to appoint a Partner Engagement Specialist - this is a fantastic opportunity for an outcome focused individual whose strengths include stakeholders communication and engagement to join the Transformation Office and play a key role in the performance and relationship management of the partners supporting the delivery of out Transformation Plan. This is a newly created role that will join the Portfolio Services function within the Transformation Office (TO). It is a fantastic opportunity for a self-motivated individual who enjoys a challenge and is on the lookout for their next opportunity.

It is essential that we maintain and build stakeholder trust and confidence throughout our transformation - ensuring they are engaged with our activities, feel able to influence, where appropriate, and have confidence we are on track to achieve the commitments we made in our Strategic Plan and ultimately the Water Sector Vision. This role will influence ways of working with stakeholders to maximise value and efficiency in support of achieving our transformation ambitions.

This role has an important part to play in the successful delivery of our transformation supporting this journey over the coming years. There will be a degree of flexibility as the role evolves supporting performance management activities, internal and external engagement.

Key responsibilities- Influence the coordination of stakeholder interactions to ensure linkages and connectivity across the transformation workstreams and beyond.- Provide insights and reports into partner interactions.- Work closely with key stakeholders to manage and deliver the TO ambitions.- Provide analysis and decision support for key initiatives.- Provide oversight of engagement activities, identify gaps, resolve issues and look at lessons learnt to improve for the future.- Manage and facilitate complex partner requests and ensure timely resolution.- Conduct and facilitate stakeholder interactions.- Champion a continual improvement culture, proactively seeking out opportunities and improving, streamlining and simplifying interfaces with internal supporting functions and external partner organisations.

Required Key Skills & Knowledge:
- Strong analysis and presentation skills, highly competent in BI and Microsoft 365 toolset.- Excellent written, verbal communication and listening skills.- Ability to develop an effective working relationship with stakeholders and partners.- Experience of working in a project/programme environment.- Ability to organise and analyse qualitative information.- Ability to make decisions and know when to consult others.- Excellent facilitation skills.- Ability to constantly prioritise and reprioritise.- Big picture thinker and learning mindset.- Ability to build interpersonal relationships quickly.- Eye for detail and strong ownership mentality.

Soft Skills:
- Be flexible and have an adaptable mindset.- Be self-motivated and possess excellent self-management skills.- Be an excellent team player and communicator.- Be open minded and willing to learn.- Be creative in your problem solving.- Be engaging in all interactions.- Be bold and challenge for excellence and improvement.- Inspire trust in relationships to enable open conversations.

What you’ll get

The salary range for this position is £35,384 - £47,924 depending on experience.

You can also expect- 38 days of holiday per year (including public holidays) with the option to buy 5 more- Eligibility to join the defined benefit, contributory pension scheme- Annual company bonus- Life assurance scheme- Paid time off for community volunteering- Access to "SW Splash", saving you money on holidays, bills and shopping- Excellent family friendly policies around Adoption, Maternity, Parental Leave, and Flexible Working

Do you have any support needs?

here

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better - and you could help play an important part

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.

We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energis



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