E-commerce Customer Service Assistant
6 months ago
We’re looking for an enthusiastic individual with a passion for customer service to join our E-Commerce team
This role is based at Chelford Farm Supplies within our E-Commerce department and will involve:
- Ensuring customer orders are processed, packed and dispatched efficiently to reach customers by expected delivery date
- Liaising with suppliers to resolve customer queries
- Working within a team to ensure all orders are correctly processed
- Be customer-focused
- Be a self-motivator
- Be an excellent team player
- Be enthusiastic
- Be personable
- Be able to take instruction well
- Be computer savvy
- Have experience in a similar customer service-related role
Have experience using customer-management or E-Commerce software
Have excellent attention to detail
This is a full time role of working 4/5 days per week, including Saturdays. You may also be required to work some Bank Holidays.
Monday to Friday 8.30am - 5pm
Saturday 9am - 4pm
**Job Types**: Full-time, Permanent
Pay: From £24,000.00 per year
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
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