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Customer Account Executive

7 months ago

Cumbernauld, United Kingdom The Beal Group Full time

We’re looking for a highly motivated Customer Account Manager to join our fantastic team and deliver a first-class customer experience.

The Beal Group of companies is a family run business, focused on supplying commercial têxtiles into the agriculture, modular building, transport, logistic and oil & gas sectors as well as several other sectors including construction, air-motive, automotive, graphic advertising, defence, and leisure. We are a long-established family run business based in Westfield, Cumbernauld, just outside of Glasgow.

**The role**
Due to business growth and the acquisition of a well-known tent manufacturing business we are looking to recruit a team member to be the Customer and Production liaison.

The main purpose of your role is to provide a support service to your colleagues working out on the field, as well as being a point of contact for business to business and cash customers, ensuring the customer journey goes as smoothly as possible.

The right person will be motivated and able to multi task.

A background awareness of commercial vehicles maybe advantageous but not essential.

Skills and experience required to be a successful Customer Service Advisor
- Outstanding customer service skills
- Excellent telephone manner
- Solid administration skills, ideally with experience of a CRM system and/or Sage
- Resilient, positive and detail oriented
- Organised, able to multi-task and prioritise workload in a faced paced environment
- Excellent verbal and written communication skills
- Office 365 experience

, office based

**Salary**: Competitive - dependant on experience

Schedule: Monday to Friday (8.30am - 5pm)

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person