Band 4 Private Administration Coordinator

7 months ago


High Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

**Detailed job description and main responsibilities**:

- Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education and Competencies**:
**Essential criteria**:

- Degree level qualification or equivalent experience
- English and Maths at GCSE level or equivalent

**Desirable criteria**:

- Courses / further study attended to demonstrate evidence of personal development

**Experience**:
**Essential criteria**:

- Previous experience of working in a front of house customer facing environment in a private healthcare environment
- Substantial experience in a customer service environment
- Understanding of the requirements regarding patient confidentiality

**Skills and Aptitiudes**:
**Essential criteria**:

- Excellent written and verbal communication skills
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Highly numerate and Comfortable discussing payment requirements with patients
- IT competent user of appropriate systems; Microsoft Office Applications, Cerner, Compucare, IRRIS, CRIS, PACS, EPR, EDRM
- Team worker

**Personal Qualities**:
**Essential criteria**:

- Flexible (post holder will be required to work shifts)
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff

**Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values



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