Band 4 Patient Navigator Position
2 weeks ago
We are seeking an experienced and skilled patient navigator to join our team in the Colposcopy department at Barnet & Chase Farm Hospital. As a patient navigator, you will play a vital role in ensuring that patients receive the best possible care and support throughout their journey.
Main Responsibilities
- Provide administrative support to the Colposcopy department, including answering telephone calls, responding to enquiries, and managing correspondence.
- Ensure that patient records are accurate and up-to-date, and that all relevant information is shared with healthcare staff.
- Support the team in coordinating patient appointments, clinic changes, and cancellations.
- Assist patients in navigating the healthcare system, providing them with information and support to help them access the care they need.
- Work closely with healthcare staff to ensure that patients receive the best possible care and support.
- Provide administrative support for the department, including filing, photocopying, and distributing mail.
Requirements
- Previous experience of working in a healthcare environment, preferably in a patient-facing role.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Knowledge of medical terminology and healthcare procedures.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The opportunity to make a real difference in the lives of patients and their families.
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