Band 3 Emergency Department Administrator

4 weeks ago


Barnet, Greater London, United Kingdom Royal Free London NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and proactive individual to join our team as a Band 3 Emergency Department and AAU Administrator. The successful candidate will provide a front-line reception service and administrative function to the hot floor, delivering a high standard of customer care to a wide range of client groups.

Key Responsibilities

  • Collect, investigate, verify, and record patient demographic and treatment data with a high standard of accuracy and in a timely manner.
  • Enter information on the computerized patient information system to ensure the trust receives the appropriate level of income for patient activity, avoids clinical risks, and meets national NHS targets.
  • Undertake effective forward planning to ensure administrative needs are met and carry out a range of administration processes to support high-quality patient care.

About Us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts, providing care for over 1.6 million patients, treating more than 200,000 in A&E, and delivering over 8,000 babies. We offer unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

Person Specification

  • Demonstrable ability to meet the Trust Values.
  • NVQ Level 3 or Equivalent.
  • Experience of working in a public/patient-facing role.
  • Previous work experience in a healthcare setting.
  • Experience of working with Cerner, or similar electronic Patient Administration Systems.


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