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Detention Engagement Officer

4 months ago

Hounslow, United Kingdom deekay Full time

Must hold CTC Clearance or Higher

Based at Gatwick or Heathrow

Contract role paying up to £250 per day
- Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on HO IT systems in an accurate and timely manner.

Shift is 7.4 hours 7:30am/8am to 7:30pm
Saturday/Sunday 9am-5pm

1 in 3 weekend working both Saturday and Sunday expected

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £180.00-£250.00 per day

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hounslow: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- security: 1 year (preferred)

Licence/Certification:

- SIA (preferred)

Work Location: In person

Reference ID: 18 x Engagement Officer