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Support Services Officer

2 months ago

Hounslow, Greater London, United Kingdom Protocol Education Full time

Position: Welfare Officer

Location: Hounslow

About Us: Protocol Education is an esteemed educational organization dedicated to fostering a supportive and enriching environment for students.

Role Overview: As a Welfare Officer, you will be instrumental in cultivating a nurturing atmosphere within our institution. This is a long-term opportunity where the successful candidate will focus on addressing the welfare needs of students.

Essential Qualifications:

  • Current Enhanced DBS Check
  • First Aid at Work or Paediatric First Aid Certification
  • Proficient ICT Skills

Key Responsibilities:

  • Provide emotional support and guidance to students encountering personal or academic challenges.
  • Collaborate with educators, parents, and external organizations to ensure a comprehensive approach to student welfare.
  • Monitor student attendance and proactively address any emerging issues.
  • Engage with parents and guardians to enhance overall attendance rates.
  • Address behavioral concerns and implement suitable interventions.
  • Work alongside the school's behavior management team to foster a positive and respectful learning environment.
  • Effectively manage crisis situations, ensuring the safety and well-being of students.
  • Liaise with relevant authorities and support services as needed.
  • Maintain accurate and confidential records of student welfare interventions.
  • Generate reports as required by school administration.

Commitment to Safeguarding: Protocol Education is devoted to safeguarding and promoting the welfare of children. We conduct safeguarding checks on all workers in accordance with statutory guidance. We also provide FREE online safeguarding and Prevent Duty training to all our staff.

All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

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