Customer Service Administrator

1 month ago


Welwyn Garden City, United Kingdom Crisp Recruitment Full time

**Customer Sevrvice Administrator**

**Salary**: £25,000

**Duration**: Permanent

**Location**: Welwyn Garden City

**Hours**:

- Mon-Fri - 8.00am - 4.30pm

Working for a highly reputable established maintenance company with huge contracts across the NHS, local Councils and commercial clients, dating back 20 years

This is a demanding role, with lots of variety. Co-ordinating maintenance request from clients, organising engineers diaries and managing each job end to end. This requires an individual who thrives juggling multiple task, is highly organised with a meticulousapproach.

**Duties**
- Log, arrange and orgaise works
- Schedule and book engineers
- Allocating remedial quoted works to subcontractors and ensuring the work is planned within the clients SLA and that Risk Assessments are received
- Updating client portals ensuring all documentation and customer approvals are attached to our system.
- Raising purchase orders for approved quotes.
- Ensuring all relevant documentation/paperwork is attached to the helpdesk for auditing
- Ensuring all Risk Assessments are produced where necessary
- Daily monitoring of all outstanding and overdue helpdesks and remedial quoted jobs, escalating as necessary

**Skills and Attributes**
- Experience co-ordinating engineers
- Confident communicating to all stakeholders
- Organised with the ability to prioritise
- Exceptional Customer Service skills
- Flexible and adaptable



  • Welwyn Garden City, United Kingdom Econorod Full time

    **Job Description: Helpdesk Administrator (M/F/X)** **About us** We are an established family run commercial drainage company, offering reactive and scheduled maintenance services to large restaurant, hotel, and supermarket chains. Due to continued expansion we are looking for a proactive helpdesk administrator to join our friendly team based in Welwyn...


  • Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire County Council Full time

    JOB TITLE: Customer Service Administrator HOURS: 37 per week LOCATION: Mundells, Welwyn Garden City A fantastic opportunity has arisen for a Customer Service Administrator to join our Service and Maintenance Team within our Equipment Service. The service supplies equipment to support service users in their home to prevent hospital admission or facilitate...


  • Welwyn Garden City, United Kingdom Tate Full time

    **Customer Service Administrator** **£10.98 per hour** **Full time - Monday to Friday** **Fully office based - Welwyn Garden City** **Contract - 3-month temporary contract with potential of extension/permanent contract** **ASAP start** Tate are delighted to be working alongside a local authority who are looking to recruit a Customer Service Advisor to...


  • Welwyn Garden City, United Kingdom Morgan King Full time

    **Customer Account Representative** **Salary: £24k per year + benefits** **Location: Welwyn Garden City** **Hours: Monday to Friday 9-5:30pm** **Excellent opportunities to progress your career** **The Opportunity** You will be the main point of contact within our clients organisation for their customers (new and existing) and for internal Sales...


  • Welwyn Garden City, United Kingdom Saebo UK Full time

    **Saebo UK is the UK arm of an International medical device company. We develop and sell clinical solutions designed to improve mobility and function in individuals suffering from neurological and orthopaedic conditions. We deal with the NHS, private rehabilitation companies and people who use our products themselves as part of their rehabilitation.** **We...

  • Administrator

    1 week ago


    Welwyn Garden City, United Kingdom Mission 4 Recruitment Ltd Full time

    Administrator My client, based in Welwyn Garden City, are looking for an experience administrator with good customer service skills to join their team. This is an ambitious and growing business, and you will become a valued member of the operations and projects team. We are looking for a highly focused individual who is self-motivated with a proactive and...

  • Administrator

    1 week ago


    Welwyn Garden City, United Kingdom Mission 4 Recruitment Full time

    Administrator My client, based in Welwyn Garden City, are looking for an experience administrator with good customer service skills to join their team. This is an ambitious and growing business, and you will become a valued member of the operations and projects team. We are looking for a highly focused individual who is self-motivated with a proactive...

  • Administrator

    4 days ago


    Welwyn Garden City, United Kingdom Lawrence Dean Recruitment Full time

    If you’re an experienced Administrator looking for progression or you are wanting a new company that can offer great opportunities then please consider the below opportunity. **Administrator - Benefits Offered** - Hybrid working available - Working hours 9.00am - 5.00pm Monday to Friday - Free parking - Flexible start times **Administrator - Job...


  • Welwyn Garden City, United Kingdom Interaction Recruitment Full time

    **CUSTOMER SERVICE ADVISOR** **WELWYN GARDEN CITY** **£25000** **PERM POSITION** **JOB SUMMARY** Our client is a part of a Print Group specialising in printed packaging design and manufacturing, serving a wide range of customers from start-up's to major high street retailers. We have an excellent reputation within the packaging industry for award...

  • Team Administrator

    16 hours ago


    Welwyn Garden City, United Kingdom Tate Full time

    **Job Title: Team Administrator** **Salary: £22,000 - £24,000 per annum** **Location: Welwyn Garden City (office-based)** **Contract: Permanent, Full Time** **Hours: Monday-Friday, 9am-5pm** A fantastic opportunity to join a small yet dedicated team of 3 within the construction sector. Seeking an experienced administrator with a proactive and organised...

  • Administrator

    17 hours ago


    Welwyn Garden City, United Kingdom Tate Full time

    **Administration** **Full time** **£12 per hour** **Office based.** **2-3-week temp position** **Welwyn Garden City** A company based in Welwyn Garden City require an experienced Administrator to join their company on a temporary basis. **Duties of the role include.** General Administrative duties Greeting customers - Will have strong attention to...


  • Welwyn Garden City, United Kingdom P W Gates Distribution Ltd Full time

    **Transport Administrator** Full Time - Permanent An exciting job opportunity has arisen for a Transport Administrator Based at one of our sites in Welwyn Garden City - Bridge Road Site. **Responsibilities will include**: Perform various administrative tasks to support the smooth operation of the office Answer phone calls and respond to inquiries in a...

  • Office Administrator

    16 hours ago


    Welwyn Garden City, United Kingdom Nintronics Full time

    **OFFICE ADMINISTRATOR** NINTRONICS - WELWYN GARDEN CITY Nintronics is an independent audio retailer based in Welwyn Garden City. The company prides itself on its strong values of teamwork, entrepreneurship and respect. It is committed to providing the highest levels of customer service to its extensive network of UK based customers, offering a broad range...


  • Welwyn Garden City, United Kingdom Candidate Source Ltd Full time

    A growing business that has recently won a major new client is looking for a Customer Service Account Manager to join the team. Along with a salary of £26,000 per annum, you will also receive a range of benefits including a company car, £3,000 annual bonus,pension scheme, long service awards, and employee discounts and savings. **What we are looking for in...


  • Welwyn Garden City, United Kingdom Econorod Full time

    **Company Description** Econorod Limited is a leading provider of planned, emergency, and drain repair services with over 30 years of experience in the industry. Our extensive network of contract and emergency callout clients spans London and the South East, including various blue-chip companies, hotel chains, supermarket chains, and healthcare facilities....


  • Welwyn Garden City, United Kingdom Mission 4 Recruitment Full time

    Operations Administrator Are you a strong administrator who has experience working within an office-based environment with great customer service skills? Based in Welwyn Garden City this company has had a period of unprecedented growth in both size and monetary turnover. They are now looking for an Operations Administrator to provide administrative...


  • Welwyn Garden City, United Kingdom Welwyn Hatfield Borough Council Full time

    **(P01658)** **Starting salary £24,286pa with potential progression to £26,125pa on achieving designated skills and experience** **37 hours per week (hybrid working arrangements)** Are you looking for a new, varied role, support administrative and procedual support to customers - this could be the role for you. You will take in administrative lead in...


  • Welwyn Garden City, United Kingdom PayPoint Network Ltd Full time

    **These roles are to start on 14th August 2023 - 6th January 2024** **There are various full and part time shifts available. You do need to be able to get to our office in Welwyn Garden City for training.** **Once trained up there is the option to work some shifts from home.** **What will you be doing?** - We understand you may not have done a job like...


  • Welwyn Garden City, United Kingdom Playschool Nursery Full time

    **Job description**:Recruitment Administrator **Location**:Welwyn Garden City **Hours**: Full time, 40 hours per week **Salary**: £Competitive, can be discussed An exciting opportunity has become available for a Recruitment Administrator to join a well-established, family run children’s nursery. **About Playschool Nursery** Playschool Nursery is an...


  • Welwyn Garden City, United Kingdom Osborne Appointments Full time

    **Do you enjoy working in a busy, fast paced environment?** **Do you have strong administration experience**? If so, Osborne Appointments are currently working with a business based in **Welwyn Garden City,** that are looking to recruit for an **Administrator **to join their busy office. **Administrator - Benefits** - _Temporary to Permanent Position -...