Administrator (Private Sector Housing) P01658

3 weeks ago


Welwyn Garden City, United Kingdom Welwyn Hatfield Borough Council Full time

**(P01658)**

**Starting salary £24,286pa with potential progression to £26,125pa on achieving designated skills and experience**

**37 hours per week (hybrid working arrangements)**

Are you looking for a new, varied role, support administrative and procedual support to customers - this could be the role for you. You will take in administrative lead in processing licences for Houses in Multiple Occupation in the Borough.

You’ll join a forward-thinking council that puts their customers first. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. From a generous annual leave entitlement, to flexible working, and opportunities to buy and sell leave, our benefits package provides a great work life balance.

You will be the first point of contact to provide a customer focused and high quality administration service to support the Licencing team to deliver an efficient and effective service. You will be responsible for administering and issuing HMO licences and maintaining records on our database and Public Register.

It is essential you have excellent administrative skills and experience to be successful in this role. You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of the service and our customers. You must therefore have experience of working a busy office dealing with customer enquiries. You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

**Assessments will take place on 20 July 2023 and interviews will be held on 26 July 2023.


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