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Office Administrator

4 months ago

Welwyn Garden City, United Kingdom Nintronics Full time

**OFFICE ADMINISTRATOR**

NINTRONICS - WELWYN GARDEN CITY

Nintronics is an independent audio retailer based in Welwyn Garden City. The company prides itself on its strong values of teamwork, entrepreneurship and respect. It is committed to providing the highest levels of customer service to its extensive network of UK based customers, offering a broad range of luxury audio equipment.

Due to high levels of growth, the company is now looking to add an office administrator to assist with customer sales and fulfilment. Nintronics has a small, hardworking team who require a versatile individual that are determined to succeed in a highly competitive industry.

RESPONSIBLITIES MAY INCLUDE
- General warehouse duties assisting with stock taking, housekeeping and cleaning
- Processing orders by picking products, checking ordered items, packaging orders, labelling orders for dispatch and liaising with couriers
- Point of sales contact for in store, online and referral customers
- Customer aftercare, specifically handling queries, processing returns and repairs
- Maintaining CRM and Inventory Management Systems in line with Nintronics processes, policies and procedures

KEY SKILLS AND COMPETENCIES
- Commercial awareness: able to learn the company’s processes quickly and efficiently, providing an uninterrupted service to its customers
- Customer focused: must have the desire to deliver exceptional customer service in order to maintain the company’s position as a leading retailer in the market
- Teamwork: able to work with a dynamic, proactive and determined team
- Communication: is confident in speaking with a variety of people, in groups or on a one-to
- one basis
- Motivated: is able to work on own initiative and demonstrates the ability to learn from feedback
- Problem solving: is able to troubleshoot potential logístical issues and will seek guidance when required

PERSONAL REQUIREMENTS
- Experience of audio retail preferred but not required
- Personable
- Organised
- Self-motivated and able to take direction
- Good communicator
- Attention to detail
- Numerate

REMUNERATION AND BENEFITS
- Anticipated basic salary £19000 - £21000
- 28 days annual leave (including bank holidays)
- Potential for bonus earnings
- Team outings

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Welwyn Garden City: reliably commute or plan to relocate before starting work (required)

Work Location: One location